Work with customers to design technical architectures, migration approaches and application optimizations, and help in deploying Google Workspace. Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.
Implement or advise customer leadership teams in deploying and managing Google Workspace services. Liaise with Engineering and Product teams to commercialize solutions with partners and customers.
Work with Google's partners to develop their capabilities in managing Workspace services for their customers.
Implement AI in Workspace tools, including Gemini Enterprise and Vertex AI, Apps Script, and AppSheet.
Develop low-code/no-code solutions and integrations using AI to enhance business workflows.
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
5 years of experience troubleshooting technical issues for internal/external partners or customers.
5 years of experience in deploying workspace or similar technologies for customers.
Experience in client-facing projects/troubleshooting with cross-functional stakeholders.
Experience in working with and promoting Software as a Service (SaaS), Infrastructure as a Service (IaaS), or Platform as a Service (PaaS) platform.
Preferred qualifications:
Experience assessing and delivering solutions that meet regional compliance and regulatory requirements.
Experience experimenting with generative AI for content creation and familiarity with building simple workflows or connecting APIs (e.g., using no-code/low-code platforms) to automate tasks and work more effectively.
Experience deploying Google’s collaboration tools (e.g., Workspace, Classroom, Chrome) in either an education or enterprise setting.
Ability to adapt best practices into reusable delivery methodologies and improve them based upon field experience.
Excellent communication skills and the ability to influence stakeholders internally and externally.
