Workday Talent Acquisition & Experience Analyst (Recruiting , Learning & Extended Learning)2
Key Responsibilities (Strategy & Config)
Recruiting Optimization:
Configure Job Requisition templates, Offer Letter generation logic, and Career Site external branding.
Learning Architecture:
Manage the setup of
Extended Learning
for external audiences and define "Campaigns" for internal compliance training.
Talent Experience:
Configure the
Skills Cloud
ontology and "Opportunity Marketplace" logic to drive internal mobility.
L2 Support & Operational Activities (Daily Run)
Recruiting Triage:
Unstick candidates trapped in "referral merge" errors or duplicate profile conflicts.
External Access Support:
Troubleshoot login/password reset issues for
Extended Learning
users (non-employees) and external Career Site applicants.
Course Assignment Debugging:
Investigate why a specific "Required Learning" course did not trigger for a new hire (debugging Eligibility Rules).
Offer Letter Generation:
Manually regenerate or correct Offer Letters that failed to generate due to missing data fields.
Content Management:
Support L&D teams by uploading SCORM packages and troubleshooting playback errors on mobile devices.
Qualifications
Mandatory Certification:
Workday Pro/Implementer in
Recruiting
or
Learning
.
Experience:
3-5+ years supporting Talent or LMS systems.
Skill:
Strong "Customer Service" mindset, as this role interacts frequently with external candidates and partners.
