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Warranty Parts Rework Executive

at Raptee Energy

Chennai, India Mid Posted 2026-03-25

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About this role

Who are we: Raptee.HV is a full- stack electric motorcycle startup with a very strong technical moat, founded in 2019 by four engineers from Chennai (Ex Tesla, Wipro), working on bringing a no-compromise upgrade motorcycle to an otherwise scooter- only EV market. Raptee is incubated at CIIC & ARAI. Role Overview: Lead in-house refurbishment of warranty-returned EV components (Battery Box, Motor Controller, VCU, HV harness, PDU). Turn 90% of field failures into refurbished parts ready for next warranty claims – saving ₹50L+/year in scrap costs. Build scalable rework process. What You’ll Do: Rework Process Ownership Receive, diagnose, and rework warranty parts from dealers (target: 90% repair success). Develop standard rework SOPs for Battery Box (sealant, HV test), Motor Controller (firmware flash, PCB repair), VCU (calibration). Maintain refurbished parts inventory – track, certify, dispatch to dealers. Achieve <30-day turnaround from receipt to ready stock. 2. Root Cause & Prevention Daily RCA on failures (5 Whys, 8D) – feed insights to Production/IPQC. Reduce repeat failures 50% quarterly through design/process feedback. Collaborate with MSE on supplier quality improvements. Track failure trends: MTBF, cost per failure, top 5 issues dashboard. 3. Team & Operations Manage 3-10 technicians (train on EV HV safety, rework procedures). Maintain test rigs (battery cycler, dyno, oscilloscope). Monthly warranty cost reports to leadership (target: <2% of revenue). Audit dealer rework compliance (quarterly visits). Who Can Apply? 3+ years automotive/EV warranty, rework, or service engineering. Hands-on EV experience: Battery systems, motor controllers, HV safety. Technical: RCA tools (8D, FMEA), MS Excel/PowerBI for trends. Leadership: Team management, SOP creation, vendor coordination. Any Engineering Background related to Mech, Production, Electrical and Electronics. Why Join Us? Opportunity to work in a fast-paced and dynamic environment. Opportunities for professional advancement as the company undergoes expansion. A culture that fosters collaboration and creativity within the team. Collaborate closely with seasoned experts in the field. Gaining an entry point into the field of automobile development.

How to get this job at Raptee Energy

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