About Beyond Key:
We are a Microsoft Gold Partner and a Great Place to Work-certified company. "Happy Team Members, Happy Clients" is a principle we hold dear. We are an international IT consulting and software services firm committed to providing. Cutting-edge services and products that satisfy our clients' global needs. Our company was established in 2005, and since then we've expanded our team by including more than 350+ Talented skilled software professionals. Our clients come from the United States, Canada, Europe, Australia, the Middle East, and India, and we create and design IT solutions for them. If you need any more details, you can get them at
https://www.beyondkey.com/about.
Role at a Glance:
Department:
Operations / Loss Prevention
Reporting To:
Video Review Team Lead
Employment Type:
Full-time (Shift-based)
Shift Duration:
8 hours
Daily Volume:
Approximately 1,400 video files per shift
Video Length:
~20 seconds per clip
Work Platform:
Web-based video review portal
Key Responsibilities:
Review incoming video files to identify potential theft-related activity.
Analyze ~20-second video clips using a web-based interface.
Accurately classify each event based on observed behavior.
Select appropriate categories from a predefined dropdown system.
Maintain productivity standards by processing approximately 1,400 clips per shift.
Ensure high accuracy and adherence to quality benchmarks (KPIs).
Escalate unclear, suspicious, or high-priority cases as per defined protocols.
A Day in the Life:
Log in to the video review system at the start of the shift.
Access and process assigned video queues in a sequential workflow.
Watch each video clip carefully and assess for theft indicators.
Classify and submit each event promptly within the system.
Maintain a consistent review pace while ensuring accuracy standards are met.
Collaborate with team leads for escalations or clarifications when required.
Key Skills & Competencies:
Strong attention to detail and visual observation skills
Ability to make quick, accurate decisions under time constraints
High level of concentration and mental stamina
Comfort with repetitive tasks and structured workflows
Basic computer proficiency and ability to navigate web-based tools
Strong sense of integrity and accountability
Preferred Qualifications:
Previous experience in operations, surveillance, or loss prevention (preferred but not mandatory)
Familiarity with video monitoring tools or data classification tasks is an advantage
Ability to work in rotational shifts
