Career Category
Sales & Marketing Operations
Job Description
Senior Manager, Pricing & Revenue Management Operations
(AIN)
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like
you’re
part of something bigger,
it’s
because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980,
we’ve
helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team,
you’ll
help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller
,
happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that l
ie
within them,
you’ll
thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Role Impact
This role plays a key leadership role in supporting the Contracts & Pricing Execution organization in Amgen India. Reporting to the Director, Contracts & Pricing Execution, the Senior Manager will lead operational teams responsible for executing critical U.S. commercial pricing and payment processes.
As part of the
initial
build-out of the Amgen India CPE capability, the Senior Manager will support the Director in
establishing
operational teams and delivery capabilities, including participating in recruiting, hiring, onboarding, and developing team members. The role oversees day-to-day operational delivery across areas including Medicaid and Government Pricing processing, chargebacks, commercial rebate payments, pricing and membership processing, and channel fee payment operations.
This leader will help
establish
operational discipline, scalable processes, and a high-performing
team
culture while ensuring
accurate
, compliant, and
timely
execution within a highly controlled environment.
What you
will do
As the Senior Manager, Contracts & Pricing Execution (CPE) – Amgen India, you will lead the day-to-day
operational management
of pricing and payment processes supporting U.S. commercial operations.
Reporting to the Director, Contracts & Pricing Execution (CPE) – Amgen India, this role
is responsible for
managing operational teams executing key revenue management activities that support U.S. commercial pricing
and payment
programs. The Senior Manager will oversee daily workflows, prioritize operational activities, and ensure
accurate
,
timely
, and compliant execution
across
supported processes.
This role ensures operational delivery excellence, adherence to control requirements, and effective performance management of teams
operating
in a highly accountable, deadline-driven environment.
The Senior Manager partners closely with the Director and U.S. stakeholders to ensure operational alignment, execution excellence, and continuous improvement across supported processes
.
Key
Responsibilities
Operational Execution & Delivery
Manage the day-to-day operations of pricing and payment execution teams supporting U.S. commercial revenue management.
Oversee operational teams responsible for activities including:
Medicaid and Government Pricing processing
Chargebacks processing and reconciliation
Commercial rebate payment processing
Pricing and membership data management
Channel fee payment processing and reporting
Ensure accuracy, completeness, and timeliness of all deliverables across supported operational domains.
Ensure effective workload management, prioritization, and issue resolution across operational teams.
Drive delivery against defined service levels, quality standards, and operational KPIs.
Identify
operational issues, risks, and bottlenecks; drive resolution and escalate appropriately
.
Systems & Process Management
Oversee operational activities within Revenue Management Systems supporting
U.S. commercial pricing execution, payment processing, and government pricing calculations.
Provide operational oversight of revenue management platforms such as
Model N
, ensuring teams follow established processes, system controls, and data integrity standards.
Partner with Information Systems and business stakeholders to support system enhancements, defect resolution, upgrades, and process improvements.
Ensure consistent application of SOPs, documentation standards, and governance frameworks across operational processes.
Controls, Compliance & Risk
Execute and support SOX-controlled processes associated with pricing and payment execution.
Ensure
appropriate control
performance, documentation, and
evidence
preparation to support audit readiness.
Partner with Finance, Compliance, Legal, and Corporate Audit teams to support internal and external audits.
Proactively
identify
operational, financial, and compliance risks and implement mitigation actions.
U.S. Stakeholder Engagement
Serve as a key
operational
contact for U.S. stakeholders on
supported processes, timelines, and issue resolution.
Communicate operational
performance
,
risks
,
and
progress clearly to leadership.
Support governance forums,
reporting cadences, and operational reviews with U.S. partners.
People Leadership & Development
Lead, coach, and develop managers
, team
leads
, and individual
contributors
responsible for operational pricing and payment execution
.
Support the Director in building and scaling the Contracts & Pricing Execution organization in Amgen India, including participating in recruitment, interviewing, hiring, and onboarding of team members.
D
rive performance management,
workforce planning, and
skill development
to ensure
sustainable operational delivery
.
Foster a culture of accountability, attention to detail, ownership, and continuous improvement aligned with Amgen Values.
What We Expect
of
You
We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is a strong operational leader with
experience
managing teams responsible for complex commercial operations in highly controlled environments.
Basic Qualifications
Master's Degree & Bachelor’s degree and 10–14 years of progressive experience in commercial operations,
pricing operations, fin
ance, accounting, or related operational roles within a U.S. pharmaceutical or biotech environment
5+ years of
people
leadership experience, including managing
operational
teams
, team
leads
, or managers.
Preferred Qualifications
Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment
Strong experience supporting U.S. pharmaceutical pricing and payment operations, including Medicaid and Government Pricing, chargebacks, commercial rebates, and channel fee processing
Experience working with revenue management systems such as Model N
Working knowledge of SOX controls, internal control frameworks, and audit requirements
Strong analytical, problem-solving, and communication skills
Experience working with offshore or distributed teams supporting U.S. stakeholders
Ability to
identify
opportunities for process improvement and implement operational enhancements
Experience working in U.S. pharmaceutical pricing and revenue management environments supporting functions such as Government Pricing, Medicaid rebates, commercial rebates, chargebacks, channel fees, and revenue management platforms such as Model N.
What you can expect
of
us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture,
we’ll
support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
.
