About us
Visit Health is changing the face of employee health and wellness in India. 1mn+ users across 200+ large Indian conglomerates to new age start-ups trust Visit as their Health & Wellness Partner, catering to the missing & unexplored Wellness & Primary Healthcare needs.
Traditionally, Employee Health Benefits were synonymous with insurance/hospitalization benefits only; ie, Secondary Care. Whereas today, 90% of individual healthcare and wellness-related expenses in India are out of pocket on Primary Care; be it Mental Wellness, Fitness, Nutrition, Diagnostics, Medicines, and most of all, regular doctor appointments. The COVID-19 pandemic has not only caused such expenses to increase multiple-fold but also created a need for accessible systems. In a professional setting, such offerings are either lacking or provided in an ad hoc, broken manner through various individual platforms. As a result, the experience for an employee is disconnected, with limited utilization and engagement.
This is where Visit Health comes in as a one-stop solution for all employee health benefits needs. We help Companies build a Customized Wellness solution focused on Primary Care aspects such as Fitness, Mental Health, Doctor Teleconsultation, OPD programs, etc. for employees and their families, thereby reducing out-of-pocket expenses and creating healthier workforces. We have stitched up the broken pieces of employee health benefits in India to make one streamlined platform while increasing employee engagement through gamification.
Visit Health has raised a total of $9 million & is backed by renowned investors such as PolicyBazaar, Twitter Co-founder Biz Stone, and Kunal Bahl of Snapdeal. Don't just take our word. Check us out @
https://vsyt.me/o/app.
The Manager/ Sr. Manager will oversee operational planning and resource management within the OPD Operations Department. Key responsibilities include enhancing team productivity, ensuring effective implementation of procedures, and maintaining high-performance metrics such as user feedback and NPS. The role involves daily oversight of business activities, collaboration with internal teams and external partners, and assessing growth needs to optimize processes. Candidates should have 4+ years of relevant experience in e-commerce or online retail, and strong client management skills.
Roles & Responsibilities:
Manage resources and develop/execute an operational plan.
Ensure proper implementation of procedures.
Evaluate operations efficiency and enhance staff productivity.
Oversee daily business activities and collaborate with operations executives and managers.
Ensure delivery of key performance metrics, including user/client feedback and NPS.
Maintain relationships with partner providers and optimize transaction costs.
Assess business growth needs and provide insights for process scaling.
Key Relationships:
Senior Management Team and staff.
External clients, including provider partners.
Clinical team, including medical consultants and internal operations staff.
Requirements:
Experience in e-commerce or online retail, managing operations at a tech startup.
4+ years of experience in Client Management, SLA Management, Transformation Projects, Transitions, and P&L Responsibilities.
Proven experience in managing operations and onboarding new clients.
Excellent communication and leadership skills.
