As Food & Beverage Team Leader
you will support the team with the smooth and efficient day to day operation of the outlets. Your role will include:
Organize the daily operations of the Food & Beverage team
Ensure 5-star service quality across all F&B areas including our Restaurant, In-Room Dining, and Bar.
Lead by example, motivate, and coordinate the Food & Beverage team to exceed guest expectations
Communicate feedback and key information to the Food & Beverage leadership team
Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests
Lead by example and conduct team training to align with premium brand and service standards
Collaborate with the culinary team to support with menu implementation and delivery
Monitor rosters and staffing schedules to meet operation requirements
Proven experience (2-3 years minimum) in food and beverage service, preferably in a luxury hotel setting
Previous leadership experience in hospitality
Strong team management and motivational skills
Excellent customer service orientation with a keen eye for detail
Proficiency in hotel management software and point-of-sale systems
In-depth knowledge of food and beverage trends, dietary restrictions, and allergens
Ability to work flexible hours, including nights, weekends, and holidays
Bachelor's degree in Hospitality Management or related field preferred
Current Food Safety Certification
Responsible Service of Alcohol Certification
Strong problem-solving abilities and decision-making skills
Excellent communication skills in English, both verbal and written.
