Team Lead - Operations
Designation: Team Lead - Operations
Location: BKC, Mumbai (In office)
Working shift : 24/7(Morning/Evening/Night)
About Nivoda:
Nivoda is a global B2B diamond and gemstone marketplace, providing jewellery retailers with access to competitive, high-quality diamond supplies. Recognised for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimising inventory risks and optimising the supply chain.
Key Responsibilities:
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Ensure high security standards are maintained throughout the shift
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Ensure SOP's are followed by the team
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Attendance management
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Daily tallying and auditing of stones received and stored in safe
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Take ownership of the entire photography and videography process of precious stones and ensure thorough stock check at the end of each shift
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Managing the day-to-day activities of the team.
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Motivating the team to achieve organisational goals.
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Developing and implementing a timeline to achieve targets.
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Delegating tasks to team members.
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Conducting training of team members to maximise their potential.
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Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
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Conducting monthly performance reviews.
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Contributing to the growth of the company through a successful team.
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Creating a pleasant working environment that inspires the team.
Required Skills & Experience:
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Minimum 2 years of Team handling experience
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Transparent & honest approach- as he/she will be dealing with stones
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Speaks good English, written and verbal
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MS Office and reporting skills
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Ability to multitask efficiently with multiple counterparts
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Attention to detail
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Humble, honest, trustworthy
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Shows respect & appreciation for every person
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Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn
Perks & Benefits:
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Opportunity to shape and optimise operations in a growing, fast-paced company
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Significant responsibility and influence on process improvements and quality standards
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Collaborative, dynamic work environment with growth potential
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Unlimited leave
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Statutory benefits like PF & Gratuity etc.
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Great company culture and international working environment.
