Role purpose
Why does this role exist in the organisation?
Working in the Compliance and Risk Team. You will be working as a Team Lead in delivering the day-to-day operations of a wide range of compliance processes being delivered from the service centre. This is a generalist role where you would be expected to get involved with all areas of the compliance and risk function.
To assist in co-ordinating, directing and instructing the team towards delivering KPIs in line with prescribed target. Prioritize and organize work on a daily basis according to business priorities. Review deliverables of the analysts, identify behaviours that deviate from the norm and escalate as required.
Key accountabilities
Describe the areas the role is ultimately responsible for.
Assign activities to the Analyst for action.
Manage and delegate work fairly and effectively within the team
Request and ensure that the team has access to all the required applications required for the process
Review the work of the analyst to ensure quality is maintained and processes are followed as given in the procedure documents.
Ensure adherence to SLAs and TATs.
Ensure that procedure documents and training material are up-to-date and accurate.
Timely MIS and Reporting
Develop an in depth understanding of the technical aspects of the process
Set objectives for direct reports, conduct regular appraisals and manage performance conversations.
Provide direction and guidance to the team on a day to day basis
Identify and develop leadership qualities in individuals and groom them for the next level
Responsible for managing leaves and absenteeism in the team.
Supports team manager and performs management duties when manager is absent or out of office
Experience and personal qualities
Describe the work experience (nature and time) and personal qualities (skills, behaviours and attitudes) that would be required from candidates.
Education – Any Graduate, Any Specialization
Experience - 5-7 years’ experience in Anti-Money Laundering/ KYC Compliance & Risk or Shared Service Set Up
Previous experience of Accreditation, Sanction Screening, Transaction Monitoring, Suspicious Activity Reporting, Fraud Analysis experience is preferred.
Good Interpersonal skills
Excellent communication skills in English – both written and verbal
Good Knowledge of Microsoft Office especially MS-EXCEL
The ability to manage across multiple time zones within a fast-paced and diverse cultural environment
Result Driven and passionate about quality
Strong creative problem solving and analytical thinking
People and Process Management
Ability to deal with customers and employees at all levels within the organisation
