Role Summary
This role requires strong strategic thinking, hands-on technical expertise, and the ability to mentor junior team members. The ideal candidate should have in-depth experience in Windows Server administration, virtualization (VMware), DevOps/Scripting, and server operations. The role involves managing physical and virtual server environments, performing migrations, ensuring system performance, and supporting cloud and automation initiatives.
Key Responsibilities
Lead and support Windows & VMware server operations, including builds and rebuilds of physical and virtual servers.
Manage day-to-day operations of Windows servers (2012/2016/2019) with strong troubleshooting and performance tuning abilities.
Perform server hardware operations including RAID, ILO, Firmware, and vendor platforms (HP, IBM, DELL, Lenovo).
Oversee VMware environments across vSphere (5.x, 6.x, 7.x), including deployment, configuration, and management.
Execute P2V, V2V, vMotion, and vCenter operations.
Manage VRA, HA, DRS, and virtual resource allocation.
Ensure compliance with service provider security and operational standards.
Perform OS patching with WSUS or other patching tools, including troubleshooting patch-related issues.
Customize OS images using scripts and automation.
Manage AD domain, users, FTP, IIS, DNS, DHCP, and related Windows services.
Support migration projects and cloud initiatives (AWS, Azure preferred).
Use DevOps and scripting (PowerShell mandatory) for automation and operational efficiency.
Support multiple projects simultaneously with strong design-level thinking.
Maintain documentation, performance monitoring, and service-level reporting.
Work collaboratively with global teams, ensuring strong communication and high-quality service delivery.
Provide leadership and take initiative in project execution and issue resolution.
Mandatory Technical Skills
Excellent knowledge of Windows Server OS (2012, 2016, 2019).
Strong experience with server hardware operations (RAID, ILO, Firmware, HP/IBM/DELL/Lenovo).
DevOps and Scripting experience is mandatory.
PowerShell scripting and automation skills.
Strong VMware Administration:
vSphere 5.x / 6.x / 7.0
Deploy, Configure, Manage
P2V, V2V, vMotion, vCenter
VRA, HA, DRS
Experience with VMware + Windows combined environments.
Knowledge of server, storage, networking fundamentals.
OS patching experience using WSUS or similar tools.
Windows-related applications installation and administration.
Good understanding of virtualization technologies.
Knowledge in: FTP, IIS, DNS, DHCP, Active Directory domain & user management.
Understanding of compliance/security standards.
Experience supporting multiple applications and enterprise environments.
Additional Preferred Skills
Cloud experience: AWS / Azure.
Knowledge of tools: WSUS, Zabbix, HPOA, Trend Micro Antivirus.
Strong data analysis skills for performance monitoring & service-level management.
ITIL process knowledge (Incidents, Changes, Requests, Problems).
Soft Skills
Strong strategic and analytical thinking.
Ability to mentor junior engineers.
Excellent written and oral communication (global interaction).
Self-motivated with leadership qualities.
Ability to handle multiple projects under tight deadlines.
Strong interpersonal and influencing skills.
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