About the Company
On a mission to give people limitless access to the vast world of Entertainment, Cineverse’s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts.
From providing a complete streaming solution to some of the world’s most recognizable brands, to super-serving our network of fan channels – from direct ad sales partnerships to premium global content – we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment.
Job Title
:
System Administrator
Job Summary:
We are seeking a highly skilled, strategic Systems Administrator to take ownership of our core IT infrastructure and serve as the highest level of technical escalation for our India-based team. In this critical role, you will be responsible for the architecture, deployment, maintenance, and security of our server, network, and cloud environments. Moving beyond day-to-day helpdesk tickets, you will leverage advanced IT automation tools to engineer zero-touch deployments and streamlined infrastructure. We are looking for an autonomous problem-solver who possesses top-notch communication skills, elite critical-thinking abilities for complex system outages, and a dedication to building scalable IT frameworks.
Key Responsibilities:
Infrastructure Ownership & Escalation: Serve as the Tier 3 escalation point for complex technical issues. Own the health, uptime, and performance of local and cloud-based servers, networks, and enterprise applications.
Advanced IT Automation & Scripting: Engineer and manage Remote Monitoring and Management (RMM) platforms (e.g., ConnectWise Automate). Write and maintain advanced scripts (PowerShell, Bash, Python) to automate system deployments, security patching, and infrastructure maintenance.
Systems Architecture & Deployment: Provision, configure, and maintain physical and virtual servers, enterprise storage solutions, and advanced software packages across Windows and Linux environments.
Network & Security Management: Architect and manage enterprise networks (LAN/WAN/VPN) and network hardware. Ensure systems adhere to security best practices, perform regular audits, and manage disaster recovery protocols.
Process Engineering & Tool Management: Act as a platform owner for core IT systems (Ticketing, RMM, MDM). Identify process bottlenecks and engineer workflows that improve global IT efficiency.
Knowledge Base & Documentation: Champion enterprise-level IT documentation. Create and maintain architectural diagrams, disaster recovery plans, and advanced technical playbooks for the broader IT team.
Technical Expertise Required:
Networking & Infrastructure: Advanced configuration and management of enterprise networking, including TCP/IP, DNS, DHCP, VLANs, routing protocols, Cisco Meraki (firewalls, switches, WAPs), and Site-to-Site VPNs.
Operating Systems & Virtualization: Deep administration experience with Windows Server (2016/2019/2022) and Linux (Ubuntu/RedHat/CentOS). Experience with virtualization technologies (VMware, Hyper-V) and endpoint OS management (Windows 10/11, macOS).
Microsoft Ecosystem & Cloud: Advanced expertise in Microsoft 365 tenant administration, Entra ID (Azure AD), SSO integrations (SAML/OIDC), and hybrid cloud environments (Azure or AWS).
Enterprise IT Management Tools: Administration of Endpoint Management, MDM, and RMM tools (e.g., ConnectWise Automate, Microsoft Intune, Jamf Pro).
Database & Web Infrastructure: Working knowledge of managing and querying databases (Microsoft SQL Server/MySQL) and hosting environments (WordPress CMS, IIS, Apache/Nginx).
AI for IT: Experience leveraging modern AI tools (e.g., Claude, ChatGPT) to optimize advanced scripting, conduct deep-dive log analysis, and accelerate complex infrastructure troubleshooting.
Skills and Qualifications:
Experience: Minimum 5+ years of progressive IT experience, with at least 2-3 years dedicated to Systems Administration, Network Engineering, or IT Infrastructure management.
Top-Notch Communication: Exceptional verbal and written communication skills. You must be able to translate complex architectural concepts and outage reports to executive stakeholders and non-technical staff.
Critical Thinking & Resilience: Elite troubleshooting skills. You don't just apply temporary fixes; you systemically identify root causes to prevent future failures. You remain composed and lead the charge during critical system outages.
Education & Certifications: Bachelor's degree in Computer Science, IT, or related field. Industry certifications strongly preferred (e.g., Microsoft Certified: Azure Administrator, Cisco CCNA, CompTIA Security+, RHCSA).
