Store Manager
About us:
We are a young dynamic team obsessed with the world of gardening and taking it to people. As a top emerging brand fuelling India’s new-found love for gardening, we are invested in being the best aid to existing gardeners as well as the newbies who step into this world every single day.
We owe our success to a team of people who care about each part of the process – from horticultural experts to customer delight. Our inclusive environment inspires our tribe to do better, experiment more, collaborate, and feel more encouraged to share their ideas. As we continue to grow rapidly, we’re always on the lookout for problem-solving & big thinkers to come aboard!
Responsibilities:
Manage retail staff, among which includes people working on the floor & support staff.
Achieve monthly & quarterly store & individual targets.
Keep records of expenditure, sales figures, and employee performance.
Evaluate the supply and availability of stocks
Implement measures to avoid stock damages, theft, and wastage.
Monitoring shelve stocks and product displays, and the general appearance of the store.
Investigating market trends and offering products that would appeal to customers.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Training new staff members and scheduling shifts.
Requirements:
Minimum 4 year of experience in relevant field (retail store sales)
Excellent verbal, written and interpersonal communication skills.
Outstanding customer service skills and dedication to providing exceptional customer care
If you love plants, the world of e-commerce and super-passionate teams, we may be just the right fit for you. Side note – your home will look great once you join us.
