Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Identify optimal, cost effective use of the resources and educate the team on the same.
Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.
Check Revenue documents and verify against Revenue sheets.
Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.
Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
Prepare other reports, schedules and analysis that may be required from time to time.
Perform other duties that may be assigned from time to time.
Responsible for all Income Audits and for preparing reports for the same.
Responsible for consolidating income reports for all areas of operations.
Verify soft count deposits.
Audit and account for all control documents and prepare exception reports for all errors.
Ensures that the workplace and storage areas remain clean and tidy
Respects the instructions and safety guidelines for the equipment (s)he uses
Applies the hotel's security regulations (in case of fire etc)
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
Ensure that both internal control as well as external expenditure must be properly recorded and handled with high integrity and honesty.
Bachelor’s Degree in Accounting / Finance
Additional certificate as a Certified Public Accountant (CPA) will be an advantage
Minimum 5 years of experience in a finance or accounting position or 2 years of experience in a similar capacity
High degree of professionalism with strong understanding of business acumen
Excellent reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems
Fully conversant in
accounting principles
and financial regulation standards
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times
