APM Terminals
Role :Operational Excellence Regional Lead
Vacancies:
2
Locations:
Gurugram (North) | Bengaluru / Chennai (South)
Job Title: Standardization & Operational Excellence Specialist
Role Purpose :
The
Regional Lead – Standardization & Operational Excellence
is responsible for driving
Lean transformation, process standardization, and continuous improvement
across Maersk Contract Logistics (MCL)
customer warehousing, cold storage, and distribution operations
within the assigned region.
This role will act as a
change agent
, embedding
Lean Six Sigma, Industrial Engineering, and performance management rigor
into daily operations to improve
safety, productivity, cost efficiency, service levels, and customer experience
, while ensuring strong alignment with
global MCL standardization frameworks
.
Key Responsibilities:
Operational Excellence & CI Deployment:
Drive deployment of the
regional Operational Excellence strategy
Lead
DMAIC / Kaizen / Lean transformation initiatives
across warehouses & cold stores
Identify, prioritize, and execute
productivity, cost, and service improvement opportunities
across inbound, storage, picking, packing, dispatch, and returns processes.
Deliver measurable improvements in
labor productivity, space utilization, equipment efficiency, inventory accuracy, OTIF, and quality metrics
.
Standardization & Process Excellence :
Partner with
Global & Regional MCL Standardization teams
to define, localize, and deploy
standard SOPs, work instructions, layouts, and best‑practice playbooks
.
Drive
process compliance and standard work adherence
across sites using audits, maturity assessments, and governance routines.
Own
benchmarking and best‑practice sharing
across the region to scale proven CI solutions.
Site Maturity & Performance Management :
Lead
Operational Maturity Assessments
(Lean maturity, CI maturity, performance culture) across assigned sites.
Develop and track
site‑specific improvement roadmaps
with clear milestones, owners, benefits, and sustainability plans.
Establish and embed
performance management systems
:
KPI dashboards (Safety, Quality, Delivery, Cost, People)
Visual management & problem‑solving cadence
Drive structured
root cause analysis (RCA)
using 5‑Why, Fishbone, Pareto, SPC, and corrective action tracking.
Data, Analytics & Industrial Engineering:
Apply
Industrial Engineering principles
to optimize:
Manpower planning & labor standards
Slotting & layout optimization
MHE utilization & productivity
Process balancing & takt alignment
Use data analytics to quantify benefits and ensure
ROI‑driven CI delivery
.
Track CI pipeline benefits (cost, productivity, quality, capacity) with governance rigor.
Capability Building & Change Management:
Build CI capability across operations through
training, coaching, and mentoring
of site leaders and OpEx champions.
Design and deliver
Lean Six Sigma, problem‑solving, 5S, and performance management training
tailored for warehousing teams.
Foster a
continuous improvement culture
, enabling frontline problem‑solving and employee engagement.
Act as a trusted advisor to site leadership on
change management, transformation, and performance excellence
.
Key Performance Indicators (Illustrative) :
Productivity improvement (% labor efficiency / UPH)
Cost take‑out / avoidance (YoY)
OTIF, inventory accuracy, and quality defect reduction
CI pipeline value realization vs plan
Site maturity score improvement
Training & certification penetration
Candidate Profile & Requirements:
Education:
Bachelor’s degree in
industrial engineering, Logistics, Supply Chain, Operations, or Business
Lean Six Sigma certification (Green Belt / Black Belt preferred)
Experience:
5–8+ years
of experience in
Warehousing, Contract Logistics, 3PL, Cold Chain, or E‑commerce operations
Demonstrated success leading
Lean / Six Sigma / CI programs
in multi‑site logistics environments
Strong hands‑on exposure to:
Warehouse operations (inbound -> inventory ->outbound ->Dispatch)
Performance management systems
Site transformation & standardization
Experience working in
matrix/global organizations
is an advantage
Core Competencies:
Deep expertise in
Lean, Six Sigma, Kaizen & Operational Excellence
Strong
analytical & problem‑solving capability
Ability to influence without authority and lead cross‑functional teams
Excellent communication, stakeholder management, and facilitation skills
Comfortable managing
multiple projects in fast‑paced, high‑scale environments
Strong change leadership mindset with execution discipline
Preferred:
Background in
Warehousing / Contract Logistics / 3PL / E‑commerce
Experience with
cold storage or regulated environments
Early joiners
preferred
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
accommodationrequests@maersk.com
.
