What You Will Do:
As a Staff member of the core platform team, you will play a key role in shaping the evolution of moveworks conversational AI platform. You will have the opportunity to - build enterprise products that solve real world problems by leveraging our machine learning platform, build the foundational frameworks and services which abstract away the product needs and provide scalable and reliable building blocks, build the enterprise data platform for various product needs. You'll be partnering with product management, user experience, customer success, machine learning and other engineering teams to identify, define and build elegant solutions.
Design and build highly reliable, performant and secure platform building blocks.
Influence the platform team roadmap and own the evolution of multiple platform areas.
Partner within and across engineering teams to provide cross cutting solutions.
Consistently deliver deadline sensitive work that is interdependent with other engineering teams.
Challenge the status quo and be responsible for continuous improvement of the platform.
Regularly participate in peer code and engineering design reviews.
What you bring to the table:
8+ years of experience designing, building, shipping, and maintaining backend distributed systems
8+ years of experience designing, building, shipping, and maintaining products or platforms
B.S./M.S. in Computer Science or an equivalent field
Experience building and integrating with API-based platforms and have a good understanding of REST and other RPC based systems
Experience building and maintaining microservices in Python/Golang/Java/C++
Experience with cloud infrastructure like AWS/GCP/Azure
Experience solving for performance, optimization, scalability, latency, and monitoring.
Desire to work at a startup pace with a high degree of ownership
Demonstrated ability to communicate complex engineering concepts concisely and clearly to product and other cross-functional stakeholders
Strong motivation, gumption, and an appetite for continuous, incremental changes and completing challenging projects fast
High level of curiosity about engineering outside of your immediate discipline and an incessant desire to learn
Willingness to learn and an openness to giving and receiving feedback
Nice to have:
Experience working with Machine Learning products
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
globaltalentss@servicenow.com
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
