Uniphore is one of the largest B2B AI-native
companies—decades-proven,
built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
About
Uniphore
:
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform, and
immediately
unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. We enable the Global top 1000 customers
achieve
their business outcomes through our core principles of providing composable,
sovereign
and secure AI.
Role Overview
We are seeking an experienced
Staff AI Scientist
to join our AI Science team, reporting to the Director of AI Science. This role offers the opportunity to work on AI technologies and contribute directly to enterprise
use-cases of
generative AI systems
deployed at
global scale.
Key Responsibilities
Design and develop
agentic AI systems
and
retrieval-augmented generation (RAG)
applications
for
large enterprises.
Research and implement methods for
fine-tuning, alignment, and evaluation
of AI agents and RAG systems.
Contribute to the development of our
agentic platform
, including context management, memory architectures, evaluation frameworks, and trust and safety mechanisms.
Conduct
applied
AI research by evaluating, adapting, and extending
state-of-the-art
open-source models.
Lead AI projects
from
research and prototyping through production deployment
as part of
a
cross
-functional teams
including engineering, product management, and
solutions
engineering.
Qualifications
Master’s or Ph.D. in Computer Science, Electrical Engineering, Computer Engineering, or
a related field
.
7
+ years of industry experience
in AI/ML for candidates with a
Master’s
degree, or
3
+ years
for Ph.D. candidates.
Competence in
probability
,
statistics
,
linear algebra
, and
machine learning
.
E
xpertise
in
Python
and deep learning frameworks such as
PyTorch
or
TensorFlow
, with experience using modern ML tooling (e.g., Hugging Face
,
vLLM
).
Experience building
production-ready, scalable machine learning systems
.
Deep understanding of modern AI techniques in areas such as
NLP, multimodal AI, speech (ASR), or computer vision
.
Strong publication record in top-tier conferences such as
NeurIPS
, ICML, ICLR, ACL, EMNLP, or AAAI
is preferred.
Experience with
model fine-tuning
and
reinforcement learning
is a plus
Location preference:
India - Bangalore
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
