About the Position
Role:
Technical Program & Delivery
Designation:
Sr. Manager/AVP/Director
Experience:
10 – 16 Years
Location:
Gurugram (On-site)
Compensation:
Best in the Industry
Education:
B.Tech. from Tier 1/Tier 2 engineering colleges.
Industry Type:
Technology / SaaS (SFA/CRM) product
Functional Area:
IT Project/Program Management
About SalesCode.ai
Founded by Ex Coca Cola business leaders, Salescode.ai is the NextGen AI Platform for "
Future Ready Sales Team and Trade
" with AI and eB2B for CPG Industry. Salescode.ai is possibly the only Enterprise SaaS platform that guarantees a
minimum Sales Uplift of 3%
. We promise to pay a penalty with a 110% refund if we do not deliver!!
With
3M+ Users across 12 countries
, we are already working at scale with top global companies like
Coca-Cola, ITC, PepsiCo, Colgate, Johnson & Johnson, P&G, Mondelez, MARS, ReckiK, Perfetti, BATA, Pladis
and others.
Salescode Company and Product Collaterals
Product Overview:
SCAI -
The
world’s first Voice AI Agen
t that can talk to millions of retailers simultaneously— autonomously taking orders, upselling, and nudging promotions, more effectively than a human -
Agentic AI
SFAI
- An AI-powered
SFA
that drives the Competency & Behaviour of each Sales Reps for each call to provide a Guaranteed Sales Uplift,
Next-Gen eB2B
- Connect Retailers/Trade Partners via an
eB2B
app with Hyper Personalized Engagements
Next-Gen DMS
- Increase Sales, Reduce Cost, and Manage Distributor’s Working Capital with AI DaaS
Role Summary:
We are looking for a
Technical Program & Delivery Manager / AVP
to lead complex enterprise SaaS deliveries across multiple geographies. You will work directly with CXOs, enterprise IT, business leaders, and cross-functional engineering teams to ensure
on-time, high-quality, scalable delivery
of our AI powered Sales Tech solutions. This is a
client-facing, ownership-heavy
role requiring strong program management rigor, technical depth, and business understanding.
Roles & Responsibilites:
1.
Program Leadership & Delivery Excellence
Own end-to-end delivery of large-scale SaaS implementations across India, APAC, LATAM, and Middle East.
Drive program planning, sprint execution, roadmap management, and cross-team alignment across
Product, Engineering, QA, Data, and Infra.
Ensure delivery of high-quality releases aligned to SLAs, timelines, and enterprise requirements.
Establish delivery governance frameworks, RAID logs, sprint cadences, and reporting mechanisms.
2. Client Management & Stakeholder Communication
Act as the primary delivery leader for global CPG clients, aligning business priorities with platform capabilities.
Conduct weekly governance calls, QBRs, UAT readiness, and go-live management with CXOs/business owners.
Translate business requirements into functional & technical deliverables for internal teams.
3. Technical Depth & Solutioning
Understand architecture, APIs, integrations, data flows, and system dependencies of SCAI/SFAI/eB2B/DMS platforms.
Work closely with engineering leadership to solve technical blockers, optimise performance, and guide implementations.
Participate in scoping, estimations, change requests, and solution design discussions.
4. People & Process Leadership
Mentor and lead Project Managers, Technical Associates, BAs, QA leads, and Engineering pods assigned to your programs.
Drive continuous improvement, process maturity, estimation accuracy, and delivery standardisation across teams.
Maintain strong alignment with pre-sales, onboarding, and customer success functions.
5. Commercial & Governance Alignment
Ensure transparent tracking of efforts, timelines, SLAs, billing milestones, and contractual deliverables.
Work with finance & commercial teams on pricing, resourcing, budgeting, and scope management.
Desired Candidate Profile Experience
10–16 years
of experience in Program/Delivery Management within
B2B SaaS, SFA/CRM Product Companies, or Enterprise Tech Consulting
.
Proven success in leading implementations for large enterprises (preferably CPG/FMCG, retail, distribution, or supply chain ecosystems).
Experience working with cross-functional global teams and multi-country deployments.
Technical Skills
Strong understanding of cloud-based SaaS architectures, APIs, integrations, microservices, databases, and security fundamentals.
Hands-on experience with Agile methodologies, Jira, Confluence, and DevOps practices.
Ability to troubleshoot, solution, and communicate with engineering teams at a technical depth.
Leadership & SoY Skills
Exceptional communication, stakeholder management, and presentation skills.
High ownership mindset, ability to manage ambiguity, and drive outcomes in fast-paced environments.
Strong analytical and problem-solving capabilities.
What’s on Offer
Opportunity to work with top professionals and experts in a mission mode, to lead and contribute to the creaOon of a Global company.
Create value for the customers, engage with top Global brands and CXOs, and help them experience the Future of Sales.
Become part of India’s leading AI-driven SalesTech product company expanding rapidly across the globe.
Be a part of Wealth Creation and earn extraordinary financial benefits as a part of the ESOP plan, specially designed for high performers.
