Sr SAP BI/BO Consultant1
AMS Support & Incident Management
Provide
L2/L3 support
for SAP BO/BI issues
Troubleshoot and resolve:
Report failures (Web Intelligence, Crystal Reports)
Data inconsistencies between ECC and BW
Job failures (ETL / data loads)
Manage
SLA-driven tickets
via tools like ServiceNow / JIRA
🔹 Reporting & Dashboard Support
Support and enhance reports built using:
SAP BusinessObjects (WebI, Crystal Reports)
SAP BW Queries (BEx)
Validate report data against ECC tables (e.g., VBAK, BKPF, MARA)
Ensure business-critical reports are always available and accurate
🔹 Change Requests & Enhancements
Implement
minor enhancements / CRs
:
Modify existing reports
Create new queries or dashboards
Prepare
functional/technical specifications
Coordinate with development teams for implementation
🔹 Data & ETL Monitoring
Monitor and support:
Data loads (InfoPackages, DTPs, Process Chains)
Delta loads from ECC to BW
Identify and fix:
Data load failures
Performance bottlenecks
🔹 Performance Optimization
Optimize:
Slow-running reports
BW queries and data models
Improve query performance using:
Aggregates
Indexing
Query design best practices
🔹 Integration with ECC
Strong understanding of ECC data sources:
FI, SD, MM modules
Validate extractors and data flow from ECC to BW/BO
Handle issues related to:
LO Cockpit
Generic extractors
Delta mechanisms
🔹 Testing & Transport Management
Perform:
Unit Testing
Integration Testing
UAT support
Manage transports across landscapes (DEV → QA → PROD)
🔹 Documentation & Knowledge Management
Maintain:
Technical documentation
KT documents
Report catalogs
Support knowledge transfer sessions
🔹 Continuous Improvement
Identify opportunities to:
Automate reporting
Improve data quality
Enhance user experience
🧠 Required Skills & Experience
✔ Experience
6–12 years of SAP BO/BI experience
Strong exposure to
ECC AMS / Support projects
Experience in handling
production support environments
✔ SAP BO Skills
Hands-on with:
Web Intelligence (WebI)
Crystal Reports
Universe Design (IDT / UDT)
Experience in report scheduling and publication
✔ SAP BW Skills
Strong knowledge of:
BW Data Modeling (InfoObjects, DSOs, InfoCubes)
BEx Queries
Process Chains
Experience in:
Data extraction from ECC
Delta handling
✔ Technical Skills
Knowledge of:
SQL / database concepts
ECC tables (FI, SD, MM)
Understanding of:
Data warehousing concepts
ETL processes
✔ Tools & Methodologies
ITSM tools:
ServiceNow / JIRA / Remedy
Exposure to:
SAP Solution Manager (nice to have)
🏆 Good to Have
Exposure to:
SAP BW on HANA / BW/4HANA
SAP Analytics Cloud (SAC)
