Sr Manager, Quality Assurance

<h2>About Storable</h2> <p>Storable builds SaaS products that power the self‑storage industry end‑to‑end. Our platform spans facility management, websites, payments, CRM, and AI‑driven experiences. Reliability, quality, and speed are critical to the operators who depend on us.</p> <p>&nbsp;</p> <h2>Role Summary</h2> <p>We are looking for a <strong>Senior Engineering Manager, Test</strong> to lead our shift‑left quality transformation across Storable’s engineering organization. This role is responsible for building and operating <strong>enterprise‑scale testing platforms</strong> and <strong>enablement programs</strong> that move quality earlier in the SDLC, increase automation, and improve reliability for our multi‑tenant SaaS products.</p> <p>&nbsp;</p> <p><em>You will lead an engineering team focused on:</em></p> <ul> <li><strong>Test platforming</strong> – shared frameworks, tooling, and infrastructure for functional, integration, performance, and reliability testing.</li> <li><strong>Shift‑left enablement</strong> – embedding testing into design, coding, and CI/CD workflows so product teams can ship with confidence.</li> <li><strong>Change management</strong> – driving adoption of new practices and tools across diverse teams at varying levels of engineering maturity.</li> </ul> <p>&nbsp;</p> <p>This is a hands‑on people and technical leadership role, ideal for someone who has led test/platform or SRE/DevOps teams and thrives in <strong>high‑growth, mid‑maturity SaaS environments</strong>.</p> <p>&nbsp;</p> <h2>What You’ll Own</h2> <h3>Strategy &amp; Leadership</h3> <ul> <li>Define and own the <strong>shift‑left testing strategy</strong> across engineering, in partnership with product, platform, SRE, and security.</li> <li>Build and lead a <strong>high‑performing test platform/enablement team</strong> (engineering managers, senior ICs, SDETs).</li> <li>Translate business and reliability goals into a clear roadmap for <strong>quality platforms, tooling, and practices</strong>.</li> <li>Establish and track <strong>quality and reliability KPIs</strong> (e.g., defect escape rate, flaky test rate, MTTR, change fail rate, performance SLOs).</li> </ul> <h3>Test Platform &amp; Tooling</h3> <ul> <li>Design and evolve <strong>enterprise‑scale testing platforms</strong> supporting:</li> <ul> <li>API and service‑level testing</li> <li>Contract and integration testing</li> <li>UI/E2E automation where it adds leverage</li> <li>Performance, load, and resilience testing</li> </ul> <li>Partner with SRE/DevOps to integrate testing deeply into <strong>CI/CD pipelines</strong>, including:</li> <ul> <li>Gating and quality thresholds</li> <li>Test orchestration and parallelization</li> <li>Environment and test‑data management</li> </ul> <li>Provide <strong>opinionated, self‑service tooling</strong> and templates for teams using <strong>Python, Java, and Go</strong> in a <strong>microservices / multi‑tenant SaaS</strong> environment.</li> </ul> <h3>Reliability, Resilience &amp; Performance</h3> <ul> <li>Work closely with SRE and product engineering to <strong>design for reliability and resilience</strong>, not just test for it.</li> <li>Establish practices and tooling for:</li> <li>Performance and capacity testing at service and system levels</li> <li>Fault injection / chaos experiments for critical paths</li> <li>Regression detection tied to SLOs and error budgets</li> <li>Ensure test platforms integrate with <strong>observability</strong> (logs, metrics, traces) for faster triage and better signal‑to‑noise.</li> </ul> <h3>Shift‑Left Enablement &amp; Change Management</h3> <ul> <li>Lead <strong>change management</strong> for new testing practices, frameworks, and workflows across many teams.</li> <li>Build and run <strong>enablement programs</strong>: standards, playbooks, training, office hours, and guilds/communities of practice.</li> <li>Coach engineering managers and tech leads on <strong>testability, design for quality, and pragmatic automation strategies</strong>.</li> <li>Identify and remove systemic blockers to shift‑left (environments, data, tooling, ownership, incentives).</li> </ul> <p>&nbsp;</p> <h2>Qualifications</h2> <p><em>Required</em></p> <ul> <li>10+ years in <strong>software engineering / quality engineering</strong>, including <strong>4+ years</strong> leading engineering teams (people management).</li> <li>Proven experience leading <strong>test/platform, SDET, SRE, or DevOps teams</strong> in a <strong>multi‑service SaaS</strong> environment.</li> <li>Demonstrated success driving <strong>shift‑left testing transformations</strong> or similar <strong>engineering practice changes</strong> at scale.</li> <li>Strong technical background in at least one of <strong>Python, Java, or Go</strong>, with working knowledge of the others</li> </ul> <p>&nbsp;</p> <p><em>Hands‑on experience with:</em></p> <ul> <li><strong>Test automation frameworks</strong> (API/service, contract, and UI/E2E)</li> <li><strong>Performance and load testing</strong> tools and methodologies</li> <li>CI/CD systems and integrating tests into pipelines</li> <li>Deep understanding of <strong>distributed systems, microservices, and multi‑tenant architectures</strong> and their implications for testing and reliability.</li> <li>Experience partnering tightly with <strong>SRE/DevOps</strong> on deployment, observability, and incident response.</li> <li>Track record of <strong>leading through change</strong> in environments that are still maturing engineering practices (not just “maintaining” at a big‑tech level).</li> <li>Excellent communication and stakeholder management skills across engineering, product, and business leaders.</li> </ul> <p>&nbsp;</p> <p>If you’re excited about building the platforms and practices that let product teams ship faster with higher confidence—and you’re comfortable rolling up your sleeves in a <strong>mid‑maturity, high‑growth</strong> environment—we’d love to talk.</p>