The Senior MDM Manager will lead the team that is responsible for creating, maintaining, validating, and governing core business master data across functional domains such as Customer, Vendor, Material, Chart of Accounts, Asset, Cost Center, Employee, and Plant/Location.
Senior MDM Manager ensures that a single source of truth exists across all systems (SAP S/4, CRM, SCM, HRMS, and BI platforms).
Key Responsibilities:
A. Data Governance & Policy - Define and enforce enterprise data governance policy.
- Maintain data standards, naming conventions, and classification codes (e.g., material group, GL group).
- Coordinate with business owners for approval workflows and change controls.
- Maintain the MDM RACI matrix and data ownership hierarchy.
B. Data Creation & Maintenance - Execute creation, modification, or blocking/unblocking of master data as per approved requests.
- Ensure maker–checker control (dual authorization) for all master data changes.
- Periodic review of dormant or duplicate records.
- Maintain audit trail through system logs (SAP change history).
C. Data Quality Management - Run periodic data-quality dashboards and exception reports.
- Identify and cleanse duplicate, incomplete, or invalid records.
- Ensure data completeness for GSTIN, PAN, bank, and contact details.
- Maintain data validation rules in MDM tool or SAP BRF+.
D. Data Integration & Synchronization - Manage master data replication across ERP, CRM, and BI systems.
- Oversee interface jobs and error resolutions.
- Ensure timely updates between core and satellite systems.
E. Compliance & Audit - Ensure compliance with internal controls (SOX / IFC / ISO 27001).
- Support internal and statutory audits with master data extracts and control evidence.
- Review user access and segregation of duties for MDM transactions.
F. Change Management & Communication - Manage master-data change requests through approved workflows.
- Communicate policy updates and conduct periodic training sessions.
- Publish data standards and coding manuals for all departments.
MDM Team Structure:
1. MDM Analysts (Functional: SD, MM, FICO): Data creation, validation, cleansing within assigned domain (Customer/Vendor/Material) SAP T-codes : BP, MM01, FK01, XD01
2. Data Quality Analyst: Periodic data profiling, duplicate detection, and error correction SAP MDG / Data Services / Excel Macros
Control Framework & KPIs:
1. Data Accuracy ≥ 98 % clean master data records
2. Duplicate Rate ≤ 1 %
3. Turnaround Time for Creation ≤ 2 working days
4. Compliance Audit Findings with 100% compliance
5. Annual Review Completion with 100% master data verified annually
Governance Reporting:
•Quarterly dashboard to CFO / CIO / Audit Committee on master data quality and exceptions.
•Annual certification of MDM controls under Internal Financial Controls (IFC).
•Integration with SAP S/4 Period-Closing Checklist to ensure locked master data post-closing.
