Job Title: IT Manager – Infrastructure, Cybersecurity & Access Management
Role Summary:
Responsible for managing secure and scalable IT infrastructure, with strong focus on cybersecurity, identity & access management (including Single Sign-On), networking, and enterprise IT operations across all locations.
Key Responsibilities
1. Cybersecurity & Information Security
* Implement and manage "end-to-end cybersecurity framework" across organization
* Stay updated and apply "latest cybersecurity practices, threats, and mitigation strategies"
* Manage tools like "endpoint security, EDR/XDR, firewalls, antivirus, and SIEM"
* Conduct "vulnerability assessments, penetration testing, and security audits"
* Ensure "compliance with internal policies and industry standards"
* Lead "incident response, threat monitoring, and risk mitigation"
2. Identity & Access Management (IAM) / Single Sign-On (SSO)
* Design and manage "Single Sign-On (SSO) solutions" for enterprise applications
* Implement "secure authentication mechanisms" (MFA, conditional access)
* Manage "user lifecycle (onboarding/offboarding), roles, and access controls"
* Ensure "least privilege access and privileged identity management (PIM)"
* Integrate SSO with platforms like "Salesforce, SAP, Microsoft 365, and other business apps"
3. IT Infrastructure & Networking
* Manage "LAN/WAN, VPN, firewalls, Wi-Fi, and branch connectivity"
* Ensure "secure network architecture and high availability across locations"
* Oversee "branch network setup and standardization"
* Monitor network performance and ensure "uptime and security compliance"
4. CCTV & Physical Security Systems
* Oversee "CCTV installation and monitoring across HO and branch locations"
* Ensure "secure storage, backup, and controlled access to surveillance data"
* Coordinate with vendors for "deployment, maintenance, and upgrades"
5. IT Asset & Device Management
* Manage "IT asset lifecycle (procurement to disposal)"
* Ensure "compliance, tracking, and optimization of hardware/software assets"
* Implement "device security policies (endpoint hardening, patching, encryption)"
6. End-User Support & IT Operations
* Lead IT support for "L1/L2 issue resolution and user experience"
* Ensure "SLA adherence, ticket management, and continuous improvement"
* Support business-critical applications and ensure "minimum downtime"
7. Vendor & Project Management
* Manage "IT vendors, cybersecurity partners, and service providers"
* Drive "IT infrastructure and security projects"
* Evaluate and implement "new technologies aligned with business needs"
Required Skills & Expertise
* Strong knowledge of "Cybersecurity frameworks and tools"
* Hands-on experience in "SSO, IAM, MFA, and access control systems"
* Experience in "network security, firewalls, VPN, and branch connectivity"
* Understanding of "cloud security (Azure/AWS preferred)"
* Knowledge of "Accops or similar secure access solutions"
* Familiarity with "IT asset management and endpoint security tools"
Preferred Certifications
* CISSP / CEH / CISM
* Azure Security / AWS Security
* CCNA / CCNP
* ITIL
Key Competencies
* Security-first mindset
* Strong ownership and execution
* Stakeholder management
* Problem-solving and decision-making
* Continuous learning on latest technologies
