Senior IT QA Analyst, Assurant, GCC-India
As a Sr IT QA Analyst, you will be an active member of your domain’s agile team and perform QA activities like analyzing stories, writing/executing test cases and documenting defects for application systems, programs, functions, services, and other related software components in response to the enterprise need for high quality.
This position will be in India (Virtual).
Work Timings: 2:00 PM IST ~ 11:00 PM IST.
What will be my duties and responsibilities in this job?
This job is responsible for developing or assisting in the development of functional requirements, testing applications, developing test plans, editing and/or writing test cases and test scripts, and evaluating test results to determine compliance with test plans and established business processes. The individual will interact with business development, system developers, end users, and all other groups involved in software development, testing, or test planning.
Testing/QA:
Lead test initiatives/projects
Develop test strategy for major features, user stories, and bugs
Estimate test tasks and lead test cycle
Suggest and implement QA process improvements
Develop and execute test cases based on requirements/user stories
Document, track, and retest issues found during testing
Document and communicate test activities and results
Research, suggest, and implement tools to enhance test efficiency
Automate test cases and execute automated test suite
Write SQL queries for test data set up
Write SQL queries to validate test results
Collaborate with POs and BAs to understand feature and story conditions of acceptance and gain sign-off of written test cases
Perform test execution and lead the defect management process
Participate and conduct non-functional testing (security, performance, load, stress, multitenancy, DR etc)
Clearly document system defects with repeatable steps to reproduce
Contribute to automated script development and increased automation
Identify, coordinate, and perform end-to-end test execution with upstream and downstream domains
Demo completed features and stories to POs and business
Define and participate in Regression, Integration, Smoke, and Platform testing activities.
Support your team QA Lead in providing leadership, technical direction, and mentorship to both onshore and offshore QA team members within your domain
Business/User Requirements:
Analyze requirements/user stories for testability and completeness
Actively participate in requirements/user story gathering sessions and elaborations
Interpret user requirements/user stories and extend them into test cases
Communicate technical concepts in everyday language
Understand the needs of the user community
Demo new features/lead UAT activities
Provide system support:
Learn and enhance knowledge of the various multi-platform system support environments, utilities, and procedures
Participate in on-call rotations
Provide timely, concise communication of incident status to appropriate personnel
Document incident occurrence and resolution(s) applied using designated repositories
Consult with staff personnel as required for effective incident resolution
Resolve development and support issues of moderate to high complexity or risk
End User Support:
Strong communication skills.
Translate technical concepts in everyday language.
Troubleshoot technical issues and drive for resolution.
Build relationships.
What are the requirements needed for this position?
Bachelors in Computer Science or related field
8+ years of experience working in the Information Technology field
Strong knowledge of Windows operating system
Strong knowledge of web browsers (i.e. Chrome and Internet Explorer/Edge)
Strong knowledge of mobile and cloud-based technology
Strong SQL knowledge and experience with SQL Server 2016 (or similar RDBMS)
Experience testing Data Migration, Data Quality, and ETL
Experience in Automation Testing, Functional Testing, ETL Testing. JavaScript.
Expert in Software Development Lifecycle/Agile concepts
Experience testing WCF and REST services within a Service Oriented Architecture
Familiarity with Team Foundation Server and Microsoft Test Manager
Familiarity with Load and performance testing with tools like Jmeter
What are the Preferred requirements needed for this position?
5+ years of technical and quality leadership testing enterprise level software
5+ years of experience developing test plans and test strategies for enterprise level software
Experience with Agile development methodologies
Ability to work in a large, matrix environment
Strong attention to detail and focus on root-cause analysis
Strong analytical, problem solving and conflict resolution skills
Strong interpersonal and communication skills demonstrated through experience and results