About the Team
The Client Success Operations team at Jiostar plays a critical role in enabling seamless execution for the Direct Sales business across LTV and Digital platforms. The team works closely with Sales, Operations, Finance and partner teams to ensure smooth advertiser onboarding, campaign readiness, execution coordination, and post go-live support. In addition to driving execution excellence and SLA adherence, the team actively supports Sales by managing operational readiness, coordinating client inputs, and ensuring timely campaign launches. The team also helps maintain strong client relationships through proactive coordination, timely issue resolution, and consistent communication, ensuring a seamless advertiser experience and supporting long-term business growth.