About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Job Description
Responsibilities
· The end-to-end processing and resolution of customer complaints and field requests, including contacting field members and clients as necessary.
· Ensuring that customer complaints are processed efficiently, accurately and timely to meet regulatory requirements and expectations, including negotiating complex client settlements and processing as needed.
· Energetic, service-oriented individual with a positive attitude. Superb written and verbal communication expertise. Excellent interpersonal skills with the ability to establish relationships internally and externally. Flexibility to change as well as the ability and desire to influence change. Ability to think strategically. Capacity to plan and manage multiple and competing priorities in a highly dynamic environment and to meet deadlines. Firm understanding of the products and services offered by a broker dealer, as well as supervisory responsibilities of each. Ability to utilize multiple technology platforms. Demonstrated quantitative and qualitative analytical and problem-solving skills. Strong attention to detail. Four-year college degree, or equivalent experience. Three plus years of broker-deal experience. Prefer Series 7 or desire to obtain in the future.
Job Qualifications:
· Strong verbal and written communication skills
· Graduation and post-graduation from a reputed institute
· Ability to work effectively in a team environment
· Strong understanding of US financial industry. Understanding of Ameriprise products and services will be added advantage
· Experience in handling client complaints, conducting research/investigations on complaints, drafting client letters and communications.
· Experience in Compliance domain will be preferred.
· FINRA series 7, 24, 66 etc. certified or will be asked to earn the certifications within stipulated time frame.
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Full-Time/Part-Time
Full time
Timings
(4:45p-1:15a)
India Business Unit
AWMPO AWMP&S President's Office
Job Family Group
Legal Affairs
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
