We are looking for a
high‑caliber Product Owner / Sr. Business Analyst
who can define and drive a
business‑first vision
to solve one of retail’s most persistent and expensive problems:
rebate leakage and unrealized supplier profitability
.
This role focuses on
understanding how rebates actually work in the real world
—from contract terms to accruals, claims, settlements, and exceptions—and translating that understanding into
clear product direction, workflows, insights, and action loops
that help retailers recover margin at scale.
You will operate at the intersection of
commercial finance, supplier management, contract operations, and analytics
, ensuring insights do not stop at dashboards but
convert into measurable financial outcomes
.
The Problem You’ll Own
Large retailers manage
thousands of supplier rebate agreements
, often spread across:
Contracts and amendments
Pricing and margin systems
Accrual and settlement processes
Manual spreadsheets and emails
Despite sophisticated systems, organizations struggle with:
Missed or under‑claimed rebates
Incorrect accruals and margin leakage
Poor visibility into “earned vs claimed vs settled”
Slow, manual reconciliation and dispute cycles
Insights that surface issues but
don’t drive action
Your mission is to
re‑imagine how rebate intelligence works end‑to‑end
—from understanding contractual intent to enabling recovery actions—without being constrained by existing system silos.
Key Responsibilities
1. Own the Business Vision
Define a
clear product vision
for rebate and profitability intelligence focused on
margin realization
, not reporting
Articulate the
“north‑star outcomes”
(e.g., recovered margin, cycle‑time reduction, fewer disputes)
Frame the problem in business terms that resonate with
Finance, Merchandising, Supplier Management, and Operations
2. Deeply Understand Rebate & Commercial Processes
Map real‑world rebate lifecycles:
Contractual terms and eligibility
Accrual logic and assumptions
Claims, settlements, true‑ups, and disputes
Identify where leakage occurs:
Data gaps
Timing mismatches
Interpretation ambiguities
Process breakdowns
Capture nuances such as:
Tiered rebates
MDF programs
Retroactive adjustments
Volume thresholds and exceptions
3. Translate Complexity into Simple, Actionable Experiences
Define business workflows that:
Highlight
risk, leakage, and anomalies early
Separate signal from noise
Guide users toward
specific corrective actions
Specify insights such as:
Earned vs accrued vs claimed variances
Margin leakage indicators
High‑risk suppliers or categories
Ensure insights naturally lead to
decisions and actions
, not just awareness
4. Drive “Insight → Action” Loops
Design clear
execution paths
once an issue is detected:
Triggering reviews
Initiating claims or recoveries
Escalating disputes
Tracking resolution and financial impact
Define success metrics that go beyond usage:
Recovered dollars
Reduced cycle times
Fewer write‑offs
Improved forecast accuracy
5. Partner Across Functions
Work closely with:
Finance & Controllership
Merchandising / Category teams
Supplier management
Legal / Contract teams
Act as the
translator between business stakeholders and delivery teams
Validate assumptions through real user workflows, not just documented processes
What Success Looks Like
Business users clearly understand
where money is leaking and why
Leaders trust the system as a
source of financial truth
Insights routinely result in
claims, recoveries, or process corrections
Rebate operations move from
reactive and manual
to
proactive and intelligent
The organization measures success in
realized margin
, not reports produced
Ideal Candidate Profile
Must‑Have Capabilities
Strong background as a
Product Manager, Business Analyst, or Product Owner
in:
Retail
Consumer goods
Supply chain
Commercial finance or revenue operations
Proven ability to:
Decompose complex business problems
Think in systems and workflows
Balance strategic vision with operational realism
Comfortable working with ambiguity and shaping problems before solutions exist
Nice‑to‑Have Experience
Exposure to:
Supplier rebates, incentives, MDF, or trade promotions
Margin analysis, accruals, or financial reconciliation
Contract‑driven business processes
Experience designing:
Decision support tools
Operational analytics
Exception‑driven workflows
What We Explicitly Value
Business‑first thinking (technology is a means, not the goal)
Ability to challenge “how it’s always been done”
Strong storytelling—can explain complex problems simply to executives
Bias toward outcomes and execution, not just documentation
Why This Role Is Different
This is
not
a traditional backlog‑writing BA role.
You will:
Shape
what the product should be
, not just how it’s built
Influence how retailers
recover real dollars
, not just improve reporting
Work on problems that sit at the
intersection of contracts, finance, and operations
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