Sr. Associate IS Organizational Effectiveness Scrum Master

Career Category Information Systems Job Description ABOUT AMGEN   Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.  ABOUT THE ROLE   Role Description:   The Sr. Associate IS Organizational Effectiveness Scrum Master is a leader and coach who facilitates team / ART / SRT events, processes, and supports teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organization’s needs, standardizing and documenting practices    Roles & Responsibilities:    Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.   Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.  Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.  Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.  Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment  Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity  Identify, escalate, and manage risks and dependencies across Teams / ART / Solution train to ensure that they are addressed in a timely manner  Coordinate with Services and support to schedule resolution of issues with released products   Foster a culture of continuous improvement within the Teams / ART / Solution Train by leading retrospectives and encouraging innovation  Monitor and report on the progress of the Team / ART / Solution Train, ensuring transparency and alignment with solution objectives  Basic Qualifications and Experience:   [GCF Level 4A]   Master’s degree with 3 - 7 years of experience in Computer Science, Business, Engineering, IT or related field  OR   Bachelor’s degree with 5 - 9 years of experience in Computer Science, Business, Engineering, IT or related field  OR  Diploma with 7 - 12 years of experience in Computer Science, Business, Engineering, IT or related field   Functional Skills:   Must-Have Skills:   Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)  Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align  Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors  Excellent problem-solving skills and a passion for tackling complex challenges with data  Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team  Good-to-Have Skills:   Deep understanding of CRM Development/Migration, AWS Infrastructure and Integrations (MuleSoft/Databricks) in software delivery   Workshop facilitation and training experience  Professional Certifications (please mention if the certification is preferred or mandatory for the role):   Certified SAFe Scrum Master or similar (preferred)  Certified SAFe RTE or similar (preferred)  Certified SAFe STE or similar (preferred)  Soft Skills:   Proficient in risk assessment, dependency management and stakeholder management including senior executives  Excellent people and project management skills  Ability to work collaboratively with cross-functional teams  Ability to manage multiple priorities successfully  Team oriented with a focus on achieving team goals  EQUAL OPPORTUNITY STATEMENT   Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.  Ready to Apply for the Job? We highly recommend utilizing Workday's robust Career Profile feature to complete the application process. A link to update your profile is available when you click Apply . You can then complete your Workday profile in minutes with the “Upload My Experience” functionality to upload an updated copy of your resume or you can simply edit the individual sections of your Career Profile. Please note that you should be in your current position for at least 18 months before applying to internal positions. Staff must notify their current manager if invited for an interview. In addition, Staff are ineligible to apply for open positions if (a) their performance is currently being managed on a performance improvement plan (PIP) or other locally utilized formal coaching document or (b) their most recent performance rating was not a “Partially Meets Expectations” or higher. Please visit our Internal Transfer Guidelines for more detailed information .