It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
Job Summary
We are looking for a
Red Hat Pre-Sales Engineer / Product Technical Specialist
to support our distribution business across the Red Hat portfolio, with strong emphasis on
Red Hat OpenShift and OpenShift Virtualization
.
The role involves close engagement with
partners and customers
, technical pre-sales support, solution positioning, enablement, and participation in partner/customer-focused initiatives.
Key Responsibilities
Pre-Sales & Technical Support
Provide
technical pre-sales support
for the Red Hat portfolio, including
OpenShift, OpenShift Virtualization, RHEL, and related technologies
.
Work closely with sales teams to
understand customer requirements
and map them to Red Hat solutions.
Deliver
technical presentations, demos, and solution walkthroughs
to partners and customers.
Assist partners in
solution design, sizing, and architecture discussions
.
Partner & Customer Engagement
Participate in
Distribution Managed Partner Round Tables
,
Partner Round Tables
, and
Customer Round Tables
.
Act as a technical point of contact for
partner queries, POCs, and technical validations
.
Support partners during
customer meetings
, workshops, and proposal discussions.
Training & Enablement
Conduct
partner enablement sessions
, technical trainings, and onboarding programs on Red Hat technologies.
Help onboard new partners by explaining
Red Hat offerings, use cases, and best practices
.
Create and maintain
basic technical documentation, presentations, and demo materials
.
Internal Collaboration
Work closely with Red Hat vendor teams, internal sales, and technical stakeholders.
Stay updated with
new Red Hat releases, features, and positioning
.
Provide feedback from partners and customers to internal teams for continuous improvement.
Required Skills & Qualifications
1–3 years of experience in
Pre-Sales, Technical Support, or Product Specialist roles
.
Good working knowledge of:
Red Hat OpenShift
OpenShift Virtualization
Linux fundamentals (RHEL preferred)
Containers, Kubernetes basics, and virtualization concepts
Strong
presentation and communication skills
.
Ability to explain technical concepts to
non-technical audiences
.
Willingness to travel locally for partner and customer engagements
Good to Have
Exposure to
Red Hat certifications
(RHCSA / OpenShift-related certifications).
Experience working in a
Distributor, System Integrator, or Partner ecosystem
.
Hands-on exposure to
POCs, demos, or lab environments
.
