Career Category
Information Systems
Job Description
ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier,
fuller
and longer. We discover, develop,
manufacture
and deliver innovative medicines to help millions of patients. Amgen helped
establish
the biotechnology industry more than 40 years ago and
remains
on the
cutting-edge
of innovation, using technology and human genetic data to push beyond what’s known today.
ABOUT THE ROLE
Role Description:
The
Specialist Software Engineer
collaborates with Salesforce
/Veeva CRM
Admins,
Data
Engineers, and Architects to streamline the delivery of
Veeva CRM/
Salesforce solutions via Amgen’s Copado-based CI/CD pipelines.
D
evelop
/configure
applications
that can be used on the go (mobile-first) using
standards-based
solutions such as Lightning Web
Components, toolset
will include Visual Studio Code, SFDX,
working with tools such as Copado
CI/CD,
Git
and
support
integration technologies such as MuleSoft or Databricks.
This role
involves
configuring and custom coding within CRM (Salesforce or Vault)
to build
features that support Sales business
users.
Roles & Responsibilities:
Lead
s
development in Salesforce/Veeva CRM to
build/configure new and existing features
Works closely with Product Owners and
cross functional
Development Team
s
to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks
Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce
/Veeva
ecosystem
Provides ongoing support and troubleshooting for post-release issues, ensuring
timely
resolution of any problems that arise
Maintain and
optimize
existing configurations and customizations by limiting
/
eliminating
tech debt to streamline the system
Partner with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline
Research
Veeva/
Salesforce capabilities as needed to suit business requirements, and provide gap analysis
Work closely with other developers in the team including
Product Owner, B
usiness
A
nalyst,
Salesforce Admins,
QA analyst
and
Scrum Master
,
c
ross
f
unctional
teams
Develop innovative solution using generative AI technologies
Conduct code reviews to ensure code quality and adherence to best practices
Create and
maintain
documentation on software architecture, design, deployment, disaster recovery, and operations
Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements
Analyze and understand the functional and technical requirements of
applications, solutions and
systems and translate them into software architecture and design specifications
Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software
Identify
and resolve software bugs and performance issues
Maintain detailed documentation of software designs, code, and development processe
s
Drive Production Support for CRM to ensure efficien
t service to system users
Basic Qualifications and Experience:
Doctorate Degree OR
Master’s degree with 6 - 11 years of experience in Computer Science,
IT
or related
field OR
Bachelor’s degree with 8 - 13 years of experience in Computer Science, IT or related
field OR
Diploma with 10 - 15 years of experience in Computer Science,
IT
or related field
Functional Skills:
5
+ years of experience as a Salesforce
CRM Developer
In-depth knowledge of Salesforce
development
including
experience working with MuleSoft or Databricks integrations
Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.
Experience with version control systems like Git
Good-to-Have Skills:
Experience working with Veeva CRM and large CRM Migration
experience
Proficient in
Apex, JavaScript, and other programming languages.
Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.
Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.
Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.
Professional Certifications
Salesforce Developer
2
(required)
Salesforce Development Lifecycle Designer
Salesforce Platform Builder
Veeva CRM
Systems
Administrator
Copado Fundamentals I/II (Admin / Developer)
Soft Skills:
Excellent analytical and troubleshooting skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to
participate
in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request
an accommodation
.
.
