At Deloitte, the Specialist translates account strategy into reality by navigating the firm, curating and delivering the best of Deloitte for the client, and contributing to the core account operations to accelerate profitable growth. Our ideal candidate will have a passion for helping Partners and a drive to provide exceptional support. Applicants should be comfortable with research, Project Management, spreadsheets and Executive Communication. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!
Work you'll do
As a Specialist, Client Account Management on the Clients & Markets team, you will be responsible for:
Managing account support projects, including stakeholder communications, pipeline tracking, prioritization, and delivery
Supporting account operations by coordinating team cadence, maintaining collaboration activities, and helping keep client experience at the center of account engagement
Conducting secondary research on companies, sectors, and industries and sharing insights, risks, opportunities, and market developments with client teams
Developing and maintaining account marketing, proposal, and onboarding materials, and mapping executive relationships to support strategic account plans
Using internal research tools and GenAI to improve efficiency, while reviewing work from junior team members and providing guidance as needed
The team
Our Clients & Markets team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on what’s possible and guide clients to opportunities while considering their business culture, organizational structure, resources and capabilities.
Location: Hyderabad
Shift Timings: 6:30 AM to 3:30 PM
Qualifications
Required:
Master’s degree
Experience managing stakeholder communications, project prioritization, and project delivery
Experience conducting secondary research using business databases and public information sources
Experience developing account materials such as marketing assets, proposal assets, or onboarding assets
Experience using research tools such as Factiva or Hoovers
Experience presenting insights, recommendations, or findings to stakeholders
Experience supporting account, client service, sales, or marketing activities
Preferred:
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
Experience working with senior stakeholders in a virtual environment
Experience in client service, marketing, sales, or pre-sales in a professional services organization
Experience supporting account strategy, planning, or performance tracking
