We are seeking a dedicated and empathetic Spa Therapist to join our wellness team in Udaipur, India. In this role, you will be the cornerstone of our guests' spa experience, delivering exceptional therapeutic treatments while maintaining the highest standards of luxury service. You will combine technical expertise with genuine care to create transformative wellness experiences that leave our guests feeling rejuvenated and valued.
Deliver a comprehensive range of spa treatments and therapies using advanced techniques tailored to each guest's individual needs and preferences
Create a warm, welcoming environment from the moment guests arrive, ensuring their comfort and relaxation throughout their spa journey
Maintain meticulous cleanliness and organization of treatment rooms, ensuring all products, supplies, and equipment are properly stocked and sanitized
Consult with guests to understand their wellness goals, health concerns, and treatment preferences, providing expert recommendations and detailed feedback
Execute suggestive selling and upselling opportunities by demonstrating product knowledge and treatment benefits with enthusiasm and authenticity
Establish and nurture long-term relationships with guests through personalized service, follow-up care, and rebooking management
Monitor room ambience, lighting, temperature, and aromatherapy to optimize the overall spa experience
Demonstrate extensive knowledge of all spa treatments, wellness therapies, and facility amenities to answer guest inquiries comprehensively
Manage time efficiently while multitasking in a fast-paced environment, maintaining composure under pressure
Collaborate with team members to ensure seamless operations and consistent delivery of luxury service standards
**Required Qualifications:**
Current certification as a Spa Therapist from a recognized institution
Minimum 2-5 years of professional experience in spa therapy within the hospitality or hotel industry
Proficiency in English communication, both written and verbal
Comprehensive knowledge of spa treatments, therapeutic techniques, and wellness practices
Strong interpersonal and customer service skills with a genuine passion for guest satisfaction
Physical stamina and manual dexterity to perform treatments effectively throughout the day
Excellent organizational and time management abilities
Ability to work flexible hours, including weekends and holidays as required by spa operations
**Preferred Qualifications:**
Additional certifications in specialized therapies (aromatherapy, hot stone therapy, reflexology, etc.)
Experience with spa management software or booking systems
Multilingual capabilities to serve diverse guest populations
Demonstrated track record of building and maintaining a loyal client base
Knowledge of Ayurvedic or traditional wellness practices relevant to the Udaipur region
Experience in luxury hospitality environments
Strong problem-solving abilities and adaptability to changing guest needs
An opportunity to be with world’s preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor.
