Solutions Engineer

Location: Bangalore, India Job Type: Full-Time Job Description: We are looking for a highly motivated and technically strong Senior Solutions Engineer to join the Solutions Team at SecPod. This role is focused on designing, developing, and delivering integrations and solution workflows that help customers maximize the value of the Saner CVEM platform. As a Senior Solutions Engineer, you will work closely with Product Engineering, Pre-sales, Customer Success, and strategic customers to design scalable and reliable integrations with ITSM, SIEM and other enterprise platforms. You will also play a key role in solution strategy, architecture discussions, troubleshooting complex customer environments, and leading a small team of engineers to successfully deliver integration and automation solutions. The ideal candidate should have strong hands-on development experience, deep understanding of REST APIs and enterprise integrations, excellent troubleshooting capabilities, and the ability to translate customer requirements into practical and scalable solutions. Key Responsibilities Solution Engineering & Integrations Design, develop, and support integrations between the Saner CVEM platform and enterprise tools such as ITSM, SIEM and SOAR platforms Build scalable integration workflows using REST APIs, webhooks, scripting, and automation frameworks Translate customer and partner requirements into solution designs, implementation plans, and technical workflows Work on custom solution development, API-based integrations, reporting automation, and workflow orchestration Collaborate with Product Engineering teams to enhance APIs, integration capabilities, and extensibility of the platform Drive troubleshooting and root cause analysis for complex customer deployment and integration issues Technical Leadership & Delivery Lead and mentor a small team of Solutions Engineers Drive solution architecture discussions and implementation best practices Review technical designs, code quality, and integration approaches Coordinate with internal stakeholders and customers to ensure timely delivery of solutions Participate in customer workshops, technical discussions, and architecture reviews Customer & Partner Enablement Support strategic customers and alliance partners during onboarding and implementation phases Provide technical guidance and best practices for deployment, integration, and automation Create technical documentation, integration guides, API usage examples, and solution blueprints Work closely with Pre-sales and Customer Success teams during solution discussions and escalations Qualifications Experience 3-5 years of experience in Solution Engineering, or Integration Engineering Proven experience in designing and implementing enterprise integrations using REST APIs and Web services Experience working with ITSM(FreshService/ServiceNow), SIEM, SOAR, or enterprise workflow platforms is strongly preferred Strong hands-on development experience in building scalable integration and automation solutions Experience working with SaaS-based enterprise products and customer-facing technical roles Technical Skills Strong hands-on experience in Java, Python, JavaScript, or other scripting/programming languages. JavaScript is preferred. Strong understanding of REST APIs, JSON, Webhooks, and API integration methodologies. Strong knowledge of databases such as MongoDB and MariaDB is required for integration development. Experience in developing, testing, and troubleshooting API-based integrations Experience working with cloud platforms such as AWS, Azure, or Google Cloud Good understanding of Linux and Windows environments Exposure to cybersecurity domains such as Vulnerability Management, Patch Management, Endpoint Management, or Cloud Security is a plus Non-Technical Skills Strong analytical, troubleshooting, and problem-solving skills Ability to lead discussions and drive technical solutions independently Strong communication and stakeholder management skills Ability to work effectively in a collaborative Agile/SCRUM environment Innovative mindset with strong ownership and accountability Ability to handle multiple priorities and work in fast-paced customer environments Education Bachelor’s or master’s degree in Computer Science, Engineering, or equivalent experience.