Solution Architect
Location: Bengaluru (Hybrid)
About Us
Neuron7.ai is a rapidly growing AI-first SaaS company building category-defining service intelligence products. Backed by leading Silicon Valley investors, we empower enterprises to make accurate service decisions at scale using AI-powered resolution intelligence.
Our platform transforms how global enterprises solve complex service and operational challenges by combining Agentic AI, LLMs, enterprise workflows, and intelligent automation. Neuron7.ai enables organizations to improve resolution speed, reduce downtime, and drive better business outcomes through AI-powered service intelligence.
Learn more at Neuron7.ai
Why Join Us
At Neuron7.ai, you’ll work on solving some of the most complex enterprise challenges using cutting-edge AI technologies. We value innovation, ownership, collaboration, and a relentless focus on customer outcomes.
About the Team
As a Solution Architect, you will serve as a strategic advisor and trusted technical partner for enterprise customers. You’ll work at the intersection of AI, enterprise architecture, customer transformation, and delivery execution, helping customers adopt AI-powered solutions and transform how humans and autonomous agents collaborate.
You will partner with executives, architects, product teams, and engineers to design scalable enterprise architectures while driving successful customer outcomes.
Role Overview
Solution Architects are strategic advisors and Neuron7.ai platform guides for our enterprise customers. They combine deep expertise in architecture, AI systems, and enterprise integrations with the ability to engage at executive levels and define solution vision.
This role sits at the forefront of the Agentic Enterprise, enabling customers to rethink operations through intelligent automation and AI-driven workflows.
Primary Responsibilities
Enterprise Architecture Leadership
Design and architect bespoke AI-powered solutions within complex enterprise environments using Neuron7.ai products
Lead architecture discussions across customer and internal technical teams
Define scalable architectures and ensure adherence to best practices
Business Transformation Through AI
Analyze and optimize end-to-end business processes using technology—from strategy through production deployment and adoption
Architect solutions that enable autonomous AI agents within enterprise workflows
Guide customers on leveraging emerging technologies for measurable business outcomes
Customer Advisory & Stakeholder Management
Serve as a trusted technical advisor for strategic enterprise accounts
Engage with executives and stakeholders to shape solution vision and implementation strategies
Translate business objectives into scalable technical architectures
Delivery & Program Leadership
Partner with project and engagement managers to drive successful implementations
Review implementation strategies, project plans, and delivery artifacts
Proactively identify risks and manage escalations
Cross-Functional Collaboration
Collaborate with Product, Engineering, Customer Success, and Delivery teams
Contribute to internal innovation initiatives and architectural best practices
Mentor teams and share knowledge across the organization
Essential Qualifications
Experience & Architecture Expertise
10+ years of experience in Solution Architecture, Enterprise Architecture, or technical leadership roles
Proven track record of delivering 0-to-1 capabilities using emerging technologies
Strong experience in architecting scalable enterprise solutions and complex integrations
AI & Business Process Transformation
Experience optimizing business processes through technology and AI
Ability to guide enterprise customers through adoption and deployment of emerging technologies
Understanding of AI systems, autonomous agents, enterprise workflows, and scalable architectures
Leadership & Communication
Strong presentation, facilitation, and stakeholder management skills
Ability to influence executive stakeholders and technical teams
Experience working independently and across distributed teams
Education
Bachelor’s degree in Engineering (B.Tech) or equivalent experience
Preferred Qualifications
Experience defining and delivering enterprise applications on Salesforce or ServiceNow platforms
Exposure to LLMs, Agentic AI, enterprise automation, or AI-enabled workflows
Experience working with enterprise SaaS products and global customers
Behavioral Signals & Leadership
System Thinking-You simplify complex problems and design scalable solutions with long-term impact.
Customer Obsession-You align technical solutions with measurable customer outcomes.
Navigating Ambiguity-You thrive in uncertain environments and transform ambiguous requirements into clear execution plans.
Influence Without Authority-You build alignment across stakeholders through technical credibility and strategic thinking.
Ownership Mindset-You drive architecture decisions beyond implementation—focusing on adoption, scalability, and business impact.
What We Do and Value
At Neuron7.ai, we prioritize integrity, innovation, and customer-centricity. Our mission is to transform service decision-making using advanced AI technologies while delivering excellence at every stage.
Company Perks & Benefits
Competitive salary, equity, and performance bonuses
Paid time off
Comprehensive health insurance
Paid parental leave
Hybrid work environment in Bengaluru
Our Commitment to Diversity & Inclusion
Neuron7.ai is committed to fostering an inclusive workplace and providing equal opportunities regardless of race, religion, gender, disability, age, sexual orientation, or any legally protected characteristic.
If you’re passionate about architecting AI-powered enterprise transformation and solving complex customer challenges at scale, we’d love to hear from you.
