At
Shipthis
, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.
As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.
Learn more at
www.shipthis.co
Job Description
What you'll be doing?
Utilize programming expertise to troubleshoot and diagnose software issues, offering clear and actionable solutions.
Perform regular maintenance and updates to the applications
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Reporting software bugs and supportability concerns along with customer suggestions to the product teams.
Proven ability to analyze, diagnose, and resolve complex technical issues efficiently.
Requirement gathering and analysis of customer requirements.
Development and configuration of client instances during onboarding
Document technical solutions, known issues, and best practices in a clear and concise manner.
Follow the SLA for issues with respect to the severity.
Desired qualifications include
Experience in debugging and interpreting code to identify and address software-related issues
Ability to multi-task and work with minimal supervision
Knowledge of
JavaScript, HTML, JSON,
and
Angular
Basic concepts of Python and REST APIs
Strong problem-solving skills
Excellent written and verbal communication skills
We welcome candidates
Who is Immediate Joining
Female candidates returning to work after a career break are strongly encouraged to apply
Whether you're seasoned or just starting out if you have the skills and passion, we invite you to apply.
We are an equal opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status
.
Job Synopsis
Location: Bangalore
Job Type: Full-time
Shift: Rotational Shift
Role: Software Support Engineer
Industry Type: Software Product
Employment Type: Full-time, Permanent
