Software Developer - Coupa1
Job Description:
We are looking for a Software Developer with experience in the
Coupa platform
to support ongoing
production support activities and system enhancements
. The role involves working closely with business stakeholders, end users, and cross-functional teams to ensure the stability, performance, and continuous improvement of the Coupa environment.
Key Responsibilities:
Provide
production support
for the Coupa platform, including incident resolution, troubleshooting, and root cause analysis.
Work closely with
business users and stakeholders
to understand issues, gather requirements, and implement appropriate solutions.
Develop and implement
enhancements, configurations, and customizations
within Coupa to support evolving business needs.
Monitor system performance and ensure
timely resolution of tickets, defects, and user requests
.
Collaborate with integration teams to support and maintain
Coupa integrations with other enterprise systems
.
Participate in
testing, deployment, and release management
activities for new features and enhancements.
Maintain
documentation, knowledge articles, and process guidelines
for support and development activities.
Ensure adherence to
best practices, security standards, and governance processes
.
Required Skills and Experience:
Hands-on experience working with the
Coupa platform
, including configuration and support.
Strong experience in
production support, issue analysis, and system troubleshooting
.
Ability to work closely with
business teams and end users
to translate requirements into solutions.
Experience working in
support and enhancement projects
in an enterprise environment.
Good understanding of
procurement, invoicing, and financial workflows
within Coupa.
Preferred Skills:
Knowledge or experience with Zip
(procurement intake and orchestration platform) will be an added advantage.
Experience working with
integrations, APIs, or middleware platforms
is a plus.
Strong communication and stakeholder management skills.
