Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You provide software and application knowledge to support implementation of the given solutions.
How you will contribute
You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Working collaboratively with multiple vendors
Leading complex projects - project management
Stakeholder management and influencing skills
Managing infrastructure services delivery, support and excellence
Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
Working with internal and external teams and leading when necessary
Job Summary:
We are seeking
a
motivated
S
oftware Configuration
Engineer
to join our dynamic
Mondelez Digital Services – Research and Development
team. The ideal candidate
will have experience in
software
confi
guration
or digital
application
development & implementation
in support of Research and Development
in
food
, consumer goods or
pharmaceuticals
for systems including
like
Product Lifecycle Management
(PLM)
, Electronic Lab Notebooks
(ELN)
,
Global
Laboratory Information System
(GLIMS)
or
Manufacturing Execution System
s
(MES)
or SAP
.
As a Configuration
Engineer
, you will play a critical role in designing, building, testing, deploying
software in support of food
scientists
, process engineers, packaging engineers,
chemists
and pilot plant staff.
Responsibilities:
Ability to deliver with
minimal oversight from more senior team member
s
:
C
onfiguration & Implementation:
Develop
expertise
in base software and existing configurations
Partner with software customers to understand, document and align business
needs
Translate business needs into detailed functional and technical specifications.
E
xecute the configuration
within the software
based on business requirements and solution design.
Develop and
drive
execut
ion of User Acceptance Testing and resolve issues
Troubleshoot and resolve configuration issues during testing and deployment.
Ensure adherence to best practices
and standardization
Build reports
,
dashboards,
forms,
calculations, visuals, notebook
,
inputs
and outputs within the tool
Own access and license management/approval within your area
Leverage APIs
to pull data into and out of
software to
integration with up and downstream processes (
Cloud services,
Data Bricks
,
PowerBI
, etc.)
Leadership & Management:
Provide guidance and mentorship
/training
to junior configuration consultants.
Communicate effectively
& independently
with stakeholders at all levels of the organization.
Identify
and mitigate risks related to configuration.
Documentation & Training:
Create and
maintain
comprehensive documentation
for any
design specifications, configuration guides, and test scripts.
Partner with team to develop
trainings for new functionality
Conduct knowledge transfer sessions to ensure team members are proficient
Perform training and onboarding sessions for software & project
Continuous Improvement:
Stay
up-to-date
with the latest
software
releases and features.
Identify
opportunities to improve configuration processes and methodologies.
Contribute to the development of reusable configuration components and templates.
Experience
& Qualification
:
Experience:
4
+ years of
total
combined
experience
within
in the
following
areas:
S
oftware configuration
or
software
engineering
Food
,
Pharma or
C
onsumer goods
product
development
, packaging development, analytical
chemistry
or
process
engineering
Data Science or Data Analytics
Specification Management
Proven
track record
of successfully implementing
/deploying digital tools
in complex
Research and Development
business environments.
Skills:
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and as part of a team.
Excellent documentation skills.
Ability to
learn new
skills
Qualifications:
Education:
Bachelor's degree in Computer Science
, Software Engineering
, Information Systems
, Information Technology
,
Data Science,
Data Analytics,
Food Science,
Engineering,
Chemistry,
Physics, Biology
, Supply Chain Management,
or related field
.
Preferred Qualifications:
Experience with Python Scripting for automation and processing of structured data files
Experience with flat-file transfer protocols (SFTP) and RESTful API services
Experience with reporting
and/or statistical
tools (e.g., Tableau, Power BI
, JMP, Minitab
).
Experience with
DataBricks
or Amazon Cloud Services
Knowledge of Agile project management methodologies.
Experience using AI
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as
Oreo
,
belVita
and
LU
biscuits;
Cadbury Dairy Milk
,
Milka
and
Toblerone
chocolate;
Sour Patch Kids
candy and
Trident
gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more
than 80 countries
and we sell our products in
over 150 countries
around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Software & Applications
Technology & Digital
