Syngenta is transforming its procurement landscape through a global SAP Ariba Source to Pay implementation - and we need a bilingual operations expert to help make it a success. We're hiring a Subject Matter Expert – Procurement Operations who brings both strong procure-to-pay knowledge and fluency in Russian, enabling direct support to our Russian-speaking supplier and user community. Based in Pune, you'll be the go-to person for platform operations, user enablement, and supplier coordination - bridging language and process gaps that matter at a global scale.
Accountabilities:
Enable Russian-speaking users and suppliers
- deliver Ariba training, guide regional users through the platform, and support Russian-speaking suppliers through Ariba Network registration and onboarding in their language
Manage day-to-day procurement operations
- handle purchase order support, supplier queries, PO closures, changes, and corrections with accuracy and speed
Administer the Guided Buying experience
- manage tile setups, update policies and instructions, maintain preferred vendor rankings, hyperlinks, and form configurations
Own master data and system health
- maintain user data, approval matrices, catalogue visibility, and monitor system and network connectivity on an ongoing basis
Drive process improvement
- identify optimization opportunities across the procure-to-pay cycle, prioritize issues, and coordinate resolution with cross-functional teams
Required Qualifications:
Fluent in Russian
(read, written, and spoken) - this is a core requirement for this role, not a nice-to-have
Fluent in English
(written and spoken)
2–3 years of experience in business process support within a captive shared services center for a multinational organization
Understanding of transactional procurement and accounting processes
Proven ability to work closely with IT and business support teams to maintain system uptime and resolve issues
Strong Excel skills - pivot tables, lookups, and data analysis to organize and present information
Strong communication and stakeholder management skills across cultures and geographies
Desired Qualifications:
Hands-on experience with SAP Ariba - Guided Buying, Ariba Network, catalogue management, or procurement modules
Exposure to vendor management and onboarding processes, including vendor creation in SAP
Experience supporting a CIS, Eastern European, or Russian-speaking business region in a shared services or procurement context
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
