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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role
The Global Facilities Operations team, part of Enterprise Management Resources, is responsible for delivering safe, efficient, and high-quality workplace environments across eBay’s global footprint. As a Site Facilities Manager, you will support day-to-day operations at our Bengaluru (ETV) campus, ensuring a consistent and positive workplace experience. Reporting to the Country Facilities Manager, this role partners closely with vendors and cross-functional teams to maintain service quality, compliance, and operational efficiency. You will play a key role in creating a welcoming and supportive environment for employees, ensuring their day-to-day workplace experience is seamless and effective.
What you will accomplish
Deliver day-to-day facilities operations at the Bengaluru site, ensuring safe, compliant, and high-quality workplace services
Act as the primary on-site contact for employees, responding to requests with a customer-focused and empathetic approach
Manage vendor performance against SLAs, KPIs, and service standards, ensuring consistent delivery across all services
Support workplace changes and projects (e.g. moves, adds, changes), ensuring minimal disruption to business operations
Maintain accurate operational records, including service tickets, vendors, and assets
Find opportunities to improve service delivery and enhance employee experience, while supporting site-level incident response and business continuity readiness
What you will bring
5+ years of experience in facilities, workplace services, or property operations within a corporate or campus environment
Strong customer service mindset, with a genuine focus on supporting employees and delivering positive workplace experiences
Ability to engage with employees in a respectful, empathetic, and supportive manner
Experience coordinating vendors and managing multiple priorities effectively
Strong communication skills and ability to collaborate with cross-functional teams
Proficiency in English required, with local language skills an advantage; willingness to work on-site at the Bengaluru (ETV) facility
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at
talent@ebay.com
. We will make every effort to respond to your request for accommodation as soon as possible. View our
accessibility statement
to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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