An Event Coordinator provides client services by assisting requestors with their Zoom events and video enabled room reservation requests, ensures smooth user experience from scheduling to completion of virtual and hybrid events.
Work you’ll do
As a Services Support Associate II, Meeting and Event Services on the Event Enablement Team team, you will be responsible for…
Schedule, manage, and approve video-enabled events and room reservation requests
Schedule, manage, and host large-scale Zoom events
Provide scheduling support through phone, email, and instant message channels
Communicate with Deloitte professionals and external clients across levels and coordinate with other teams and offices
Provide consultative support to event requestors throughout the request, scheduling, and coordination process
The team
The Event Enablement Team is part of Office Experience group which consists of event coordinators and schedulers. The team operates from multiple locations across US and Hyderabad, India. The team works together to exceed customers’ expectations by providing timely and high-quality solutions for business requests and projects.
Location: Hyderabad
Shift Timings: Rotational shift
Qualifications
Required:
Bachelor’s degree in any field with 2+ years of experience
Experience using Zoom and Microsoft Teams
Experience using Microsoft Outlook and managing calendars
Intermediate proficiency in Microsoft Excel and PowerPoint
Ability to work in rotational shifts
Preferred:
Experience scheduling or coordinating virtual and hybrid events
Experience hosting large-scale Zoom events
Experience supporting room reservation requests
Experience providing customer support through phone, email, and instant message channels
