As a Services Specialist, Firm Risk, Compliance, and Governance Services on the Third Party Risk Management team, you will be responsible for:
Analyzing data in the TPRM Gateway to support reporting, diligence activities, and process monitoring for third parties of Deloitte U.S. Firms
Executing system queries, identifying anomalies, and supporting issue resolution against defined operational objectives
Providing technical support for TPRM Gateway, including user access, user interface, reporting, monitoring, bulk import jobs, and process support
Troubleshooting platform issues, documenting changes and defects, and coordinating fixes and vendor support cases as needed
Collaborating with stakeholders in the US and USI to process third-party submissions, support business requirements, and improve the efficiency of the TPRM Gateway
The team
You will be part of a dynamic, cross-business Risk Management team dedicated to driving impactful value and change throughout the organization. Our team values collaboration, creativity, and a result-oriented approach to solving complex business challenges.
If you have experience in driving strategic Risk Management Programs and a passion for leading high-priority initiatives in a complex, cross-business environment, Deloitte's Businesses Operations & Integration Operate Risk & Quality team is the perfect fit for you.
Location: Hyderabad
Shift Timings: 2:00 PM to 11:00 PM IST
Qualifications
Required:
MCA, B.E, B.Tech, or
B.Sc
4 to 6 years of experience in application configuration, administration, development, or platform support
Experience supporting user requests, issue resolution, or ticket queues in an enterprise application environment
Experience troubleshooting applications or platforms and documenting fixes, changes, or support activities
Experience using Microsoft Word, Excel, PowerPoint, Teams, SharePoint, ServiceNow, Jira, and Confluence
Experience reading and writing system logic, including conditions and validations
Preferred:
Experience with Aravo configuration
Experience with Transact-SQL queries for ad-hoc reporting in SQL Server
Experience building reports in Tableau, SQL Server Reporting Services, or Excel
Experience creating design documentation for application configuration using Microsoft Visio or similar data modeling tools
Experience in investigations, forensic reviews, or implementation testing
Experience on data analytics projects involving data mining, query development, data quality assessments, or statistical analysis