Job Title: ServiceNow Developer
Job Summary.
We are seeking a skilled
ServiceNow Developer
to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.
Key Responsibilities
Design, develop, and implement ServiceNow solutions using best practices
Customize ServiceNow applications using
Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
Develop and maintain ServiceNow modules such as
ÏTSM
,
CSM, APO
,
MCO,
Finance Management, Employee Centre.
Build and support
integrations
using REST, SOAP, MID Server, and IntegrationHub
Create and manage
workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors, tranformation
Perform unit testing, debugging, and troubleshooting of platform issues
Support platform upgrades, patches, and releases
Collaborate with architects, business analysts, and stakeholders to gather requirements
Follow SDLC, Agile/Scrum, and change management processes
Maintain technical documentation and knowledge articles
Required Skills & Qualifications
3+ years of hands-on
ServiceNow development experience
Strong experience with
JavaScript, REST/SOAP
APIs and integrations
(server-side and client-side)
In-depth knowledge of ServiceNow platform architecture
Experience with (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)
Familiarity with
CMDB and ITSM
Experience with other Application would be plus like ITOM, HRSD.
Understanding of
ACLs, roles, and security best practices
Experience working in
Agile/Scrum
environments
referred Qualifications
ServiceNow certifications such as:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Module-specific certifications (CSM, ITSM, MCO etc.)
Experience with
ServiceNow Performance Analytics and Reporting
Knowledge of
UI Builder, Service Portal, and Workspace configuration
Exposure to
DevOps, CI/CD, and ATF (Automated Test Framework)
Soft Skills
Strong analytical and problem-solving skills
Excellent communication and documentation abilities
Ability to work independently and in a team environment
Strong stakeholder management skills
Education
Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
Min 3+ Years of experience in Servicenow
Nice to Have
Experience with
cloud platforms
(CSM, MCO, APO )
Knowledge of
ITIL processes
Experience supporting
global enterprise environments
