Core Technical & Delivery Skills
Ability to
contribute across the software lifecycle
including development, configuration, testing, debugging, and support activities
Strong capability to
write clean, efficient, and maintainable code
in at least one programming language (Java, Python, C++, JavaScript, etc.)
Good understanding of
data structures, algorithms, logical reasoning, and problem-solving techniques
Exposure to
APIs, databases, cloud concepts
, and familiarity with
version control tools (e.g., Git)
Ability to
follow coding standards, best practices, and organizational processes
Experience (academic/internship) in
software development or IT tools
, with understanding of
Agile/Scrum methodologies
Communication, Collaboration & Professional Skills
Strong
verbal and written communication skills
, including
professional email etiquette and business communication
Ability to
collaborate effectively within teams
, contribute to project tasks, documentation, and knowledge sharing
Readiness to engage in
client-facing interactions
and work across
flexible time zones
Proficiency in
MS Office tools
for reporting, documentation, and communication
Behavioral & Cognitive Attributes
Strong
analytical thinking, problem-solving mindset, and attention to detail
High level of
ownership, accountability, and commitment to quality delivery
Ability to
learn quickly, adapt to new technologies
, and work in dynamic environments
Good
time management, prioritization skills
, and ability to handle multiple tasks efficiently
Educational Qualification
Bachelor’s degree in
Engineering / Computer Science / IT or related field
Good to Have
Basic understanding or exposure to
ServiceNow platform