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Service Process Intern

at Raptee Energy

Chennai, India Intern Posted 2026-03-31

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About this role

Who are we: Raptee.HV is a full- stack electric motorcycle startup with a very strong technical moat, founded in 2019 by four engineers from Chennai (Ex Tesla, Wipro), working on bringing a no-compromise upgrade motorcycle to an otherwise scooter- only EV market. Raptee is incubated at CIIC & ARAI. Role Overview: Build T30 service ecosystem from scratch – processes, tools, parts for nationwide dealer network. Design scalable systems for 100 bikes/month + service scale. Kaizen mindset to improve the existing processes. Implementation of lean principle to avoid wastages in the processes. This will a mix of technical decisions and lot of process implementations. What You’ll Do: 1. Service Process Design (30%) Service manuals : Maintenance schedules, torque specs, diagnostic trees. Dealer workflows : Job card, warranty claim, customer handover SOPs. Process mapping : Visual flow from drop-off → pickup. 2. Tool Selection (25%) Tool kits : Level 1-3 technician tools (torque wrenches, multimeters, OBD kits). EV-specific : HV gloves, battery lifters, controller programmers. Dealer standardization : Kit BOMs, vendor evaluation. 3. Spare Parts Management (25%) Parts classification : Fast/slow movers, critical spares list. Dealer stocking policy : Min/max levels per dealer tier. Procurement specs : Alternate suppliers, lead time mapping. 4. Implementation Support (20%) Dealer rollout : Training modules, process rollout plan. Pilot testing : 2-dealer trial, feedback incorporation. Documentation : Playbooks, videos, checklists. Who Can Apply? Currently pursuing or completed BE in any branch. 3rd or 4th year students. 0 - 1 yrs experience in similar or related fields. Why Join Us? Opportunity to work in a fast-paced and dynamic environment. Opportunities for professional advancement as the company undergoes expansion. A culture that fosters collaboration and creativity within the team. Collaborate closely with seasoned experts in the field. Gaining an entry point into the field of automobile development.

How to get this job at Raptee Energy

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