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Service Engineer 2

at Microsoft

Hyderabad, India Mid Posted 2026-05-12

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About this role

​​-Ensure service reliability, availability, and performance (SLA/SLO) -Monitor systems, troubleshoot issues, and drive incident resolution & RCA -Build and maintain CI/CD pipelines and release automation [simplilearn.com] -Automate infrastructure using Infrastructure-as-Code (ARM/Terraform/Bicep) -Implement monitoring, alerting, and observability solutions -Partner with engineering teams to enable safe and efficient deployments -Improve system scalability, resilience, and operational efficiency​ ​​-Bachelor's degree in Computer Science or equivalent -2-4+ years in SRE / DevOps / Software Engineering -Strong coding/scripting skills (Python, C#, Java, or similar)​ -CI/CD: Azure DevOps, GitHub Actions, Jenkins -Monitoring: Azure Monitor, Prometheus, Grafana -OS: Linux / Windows -Experience with large-scale distributed systems or data platforms -Familiarity with: -Containers and orchestration (Docker, Kubernetes) -Observability stacks and telemetry systems

How to get this job at Microsoft

  1. Don't rely on the portal. Cold applications for a role like Service Engineer 2 land in a pile of hundreds. A direct, personalised message to the hiring manager or a referrer is the fastest way in.
  2. Find the right person. ResuMail surfaces the actual recruiters and hiring managers at Microsoft — not a generic careers inbox.
  3. Send tailored outreach. ResuMail drafts an email personalised to your resume and this role, then paces and schedules sends so you stay out of spam.
  4. Follow up. One polite nudge after 5–7 days roughly doubles reply rates — scheduled for you.

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