Engage with key stakeholders across Google Cloud India's Go-To-Market (GTM) teams to align service delivery priorities with business strategy and advocate the hub's value proposition.
Take end-to-end ownership of the vendor team's operations, ensuring all service requests are delivered on time and meet the highest quality standards.
Drive continuous improvement initiatives by analyzing operational performance data, implementing productivity enhancements, and advising on strategic team upskilling.
Guarantee the timely and successful delivery of high-quality sales proposals, presentations, RFI/RFP responses, and UI/UX for AI-driven demonstrations.
Own the tracking and measurement of the Hub’s business impact, including its contribution to GTM productivity, and proactively manage Service Level Agreements (SLAs) to ensure consistent value delivery.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
5 years of experience in program or project management in an enterprise, cloud, or technology environment.
Experience working with executive-level clients or stakeholders.
Ability to communicate in English fluently to support client management in this region.
Preferred qualifications:
Experience in process improvement or Lean Six Sigma.
Experience in the business technology market as a program manager in SaaS, cloud computing, or emerging technologies.
Experience with cross-functional engineering, sales, and marketing teams in cloud computing or related fields.
Experience managing expectations, needs, and priorities of executive internal stakeholders based on the overall goal and program success.
Knowledge of Google Cloud products and services.
Ability to think strategically and align team Key Performance Indicators (KPIs) with overarching business goals.
