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Senior Strategic Account Manager

at Swiggy

Mumbai, India Senior Posted 2026-04-08

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About this role

About the Team Swiggy Dineout is building India’s largest dining-out platform, partnering with over 21,000 restaurants across 34 cities. The platform enables diners to discover restaurants across categories—from casual to premium and fine dining—while offering seamless in-app payments and exclusive offers. The Luxury Dining team focuses exclusively on 4-star and 5-star restaurants, premium hospitality groups, and high-end dining brands, driving growth through strategic partnerships and advertising-led monetization. Role Overview As a Senior Strategic Account Manager – Luxury Dining, you will manage a portfolio of 100+ premium restaurant partners. The role is primarily focused on  growing partner GMV through Ads sales, visibility solutions, and strategic account management, rather than new onboarding. You will work closely with senior stakeholders at luxury restaurants to improve visibility, optimize ad investments, and drive sustained business growth on the platform. Key Responsibilities * Manage and grow 100+ luxury (4-star & 5-star) restaurant accounts * Build long-term relationships with senior restaurant stakeholders * Drive Ads sales and monetization through data-backed pitches * Create monthly growth plans focused on visibility, Ads, and GMV growth * Track and optimize KPIs such as Ads RPO, conversion funnel, AOV, GMV, and denial rates * Benchmark partner performance against competition and recommend actions * Coordinate with internal teams (Support, Sales Ops, Finance) for smooth execution Ideal Profile * 2–5 years of experience in Account Management, Ads Sales, or B2B Sales * Prior exposure to premium/enterprise clients is strongly preferred * Strong communication, negotiation, and presentation skills * Comfortable working with data, dashboards, and performance metrics * High ownership mindset and client-facing confidence Why This Role * Opportunity to work with top luxury dining brands * Direct ownership of Ads revenue and partner growth * Exposure to senior stakeholders and strategic partnerships * Fast-paced role with strong learning and growth opportunities "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law."

How to get this job at Swiggy

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