Uniphore is one of the largest B2B AI-native
companies—decades-proven,
built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform, and immediately unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. We enable the Global top 1000 customers to achieve their business outcomes through our core principles of providing composable, sovereign and secure AI.
Job Role:
We are seeking an experienced Senior Staff AI Scientist to lead the design, development, and deployment of next-generation AI systems across enterprise-scale applications. This role offers the opportunity to drive execution of AI initiatives from research through production, influencing system design and architecture decisions, and mentor teams working on transformative AI technologies that serve global business users.
Key Responsibilities
Design and develop
agentic AI systems
and
retrieval-augmented generation (RAG)
applications for large enterprises.
Research and implement methods for
fine-tuning, alignment, and evaluation
of AI agents and RAG systems.
Contribute to the development of our
agentic platform
, including context management, memory architectures, evaluation frameworks, and trust and safety mechanisms.
Conduct applied AI research by evaluating, adapting, and extending state-of-the-art open-source models.
Lead multiple AI projects from
research and prototyping through production deployment
as part of cross-functional teams including engineering, product management, and solutions engineering.
Mentor and elevate the team: Provide technical leadership, peer mentorship, and guidance on research rigor, experimental methodology, and ML best practices.
Lead cross-functional AI initiatives: Partner with engineering, research, and product leaders to translate strategic goals into robust technical roadmaps and deliver measurable value in production.
Qualifications
Master’s or Ph.D. in Computer Science, Electrical Engineering, Computer Engineering, or a related field.
10+ years of industry experience
in AI/ML for candidates with a Master’s degree, or 6
+ years
for Ph.D. candidates.
Expertise in
probability
,
statistics
,
linear algebra
, and
machine learning
.
Expertise in
Python
and deep learning frameworks such as
PyTorch
or
TensorFlow
, with experience using modern ML tooling (e.g., Hugging Face, vLLM).
Experience building
production-ready, scalable machine learning systems
.
Deep understanding of modern AI techniques in areas such as
NLP, multimodal AI, speech (ASR), or computer vision
.
Strong publication record in top-tier conferences such as
NeurIPS, ICML, ICLR, ACL, EMNLP, or AAAI
is preferred.
Experience with
model fine-tuning
and
reinforcement learning
Track record of
technical leadership
on large-scale AI projects and the ability to guide full lifecycle model delivery—from research through evaluation and deployment.
Location preference:
India - Bangalore
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
