Job Description:
Job Title:
Senior SL3 Engineer
Corporate Title: AVP
Location: Pune, India
Role Description
We are looking for a
Senior SL3 Engineer
to join our Single Sign-On Services Engineering team in Pune. In this role, you will be responsible for handling complex production issues, performing deep technical analysis, and driving root cause resolution across critical systems. You’ll act as a technical escalation point for SL1 and SL2 teams, working closely with engineering, DevOps, and product teams to ensure system reliability and performance.
This is a hands-on role requiring strong debugging skills, cloud infrastructure knowledge, and a proactive mindset to prevent future incidents and improve operational excellence.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Lead investigation and resolution of
critical production incidents
, ensuring minimal downtime and rapid recovery
Perform
Root Cause Analysis (RCA)
and implement long-term fixes to prevent recurrence
Debug complex issues across
Java services
,
OAuth2/SAML/OpenID Connect
flows, and federated identity systems
Collaborate with engineering teams to improve system observability, reliability, and performance
Analyze logs, metrics, and traces using tools like
Splunk
,
Grafana
,
Prometheus
, or
ELK Stack
Support release activities and validate production readiness of new deployments
Maintain and enhance runbooks, knowledge base articles, and incident response documentation
Work closely with SL1/SL2/Development teams to triage and escalate issues appropriately
Contribute to automation of support tasks and monitoring improvements
Ensure compliance with operational, security, and audit standards
Your skills and experience
Strong experience in
Java
,
Python
, or similar backend technologies
Deep understanding of
cloud platforms
(GCP, AWS, Azure),
Kubernetes
, and
Docker
Familiarity with
authentication protocols
(SAML, OAuth2, OpenID Connect)
Hands-on experience with
Linux
,
Bash scripting
, and infrastructure troubleshooting
Proficiency in monitoring and logging tools (e.g., Splunk, Datadog, Prometheus, Grafana)
Excellent problem-solving skills and ability to work under pressure
Strong communication and collaboration skills across global teams
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
Fluent in English
How we’ll support you
Training and development to help you excel in your career.
Coaching and support from experts in your team.
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a
culture
in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
