We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
The
Senior Release Engineer – Salesforce
is responsible for owning and executing the end-to-end release process for Salesforce and related managed packages across lower environments and Production. This role will partner closely with Salesforce developers, architects, QA, Business Systems Analysts, and business stakeholders to ensure predictable, high-quality, and SOX-compliant deployments. The ideal candidate is hands-on with Salesforce DevOps toolchains (e.g., Copado/SFDX/Git), comfortable working in complex multi-sandbox environments, and experienced driving continuous improvement in release and environment management processes.
What You Will Do:
Own and manage the
Salesforce release calendar
across Dev, QA, UAT, and Production, including weekly/regular release cadences, blackout periods, and emergency/exception releases.
Plan, coordinate, and execute deployments (metadata, configuration, and where applicable data) using the agreed toolset (e.g.,
Copado, SFDX, Git-based pipelines, APIs
), including pre- and post-deploy steps.
Serve as the
single point of contact
for all Salesforce production deployments (core, CPQ, CRMA, managed packages), ensuring tight coordination with Business Systems, GFSA, GTM, and Security teams.
Enforce
SOX-compliant change management
: verify change type, approvals, segregation of duties, and evidence before promoting any change to Production.
Own
sandbox and environment strategy
: plan and execute refreshes, manage post-refresh activities, environment configuration, and test data readiness for projects and regression testing.
Coordinate and execute
managed package and integration installs/upgrades
across environments, including handling service accounts, permission sets, connected apps, and regression validation.
Maintain and enhance
CI/CD and automation
for Salesforce releases: standardize pipelines, templates, validation rules, and smoke/regression automation where feasible.
Monitor, triage, and resolve
release-related issues
(failed deployments, merge conflicts, metadata inconsistencies), working closely with Dev/QA/Architecture to drive root cause analysis and prevention.
Maintain clear
release documentation and runbooks
(checklists, SOPs, backout plans) and keep them up to date with evolving processes and tooling.
Partner with QA and Business stakeholders to ensure
test plans, sign-offs, and production validations
are completed and recorded for audits.
Support
internal and external audits
related to Salesforce change management, access, and deployment evidence; respond to audit queries with appropriate documentation.
Identify and drive
process improvements
in release governance, branching strategy, environment usage, and tooling to improve stability and developer productivity.
What You Will Bring:
5+ years of overall
Salesforce experience
, with at least 3 years focused on
Release Engineering / DevOps
for Salesforce in an enterprise, multi-sandbox environment.
Hands-on experience with
Salesforce deployment tooling
, such as:
Copado or similar ALM/DevOps platforms
Salesforce DX (SFDX) and Metadata/API-based deployments
Git (branching, pull requests, code reviews)
Strong understanding of
Salesforce environments and refresh strategies
(Dev, QA, UAT, Full Copy, Production) and typical environment topologies.
Demonstrated experience working in
controlled or SOX-compliant environments
with formal approvals, evidence, and segregation of duties.
Solid knowledge of Salesforce metadata (objects, fields, Flows, Apex, layouts, profiles/permission sets, CPQ/managed package components, CRMA assets, etc.).
Proven track record coordinating
cross-functional releases
with developers, QA, architects, BSAs, and business teams.
Strong analytical and troubleshooting skills; ability to debug deployment failures and environment issues quickly.
Excellent communication skills; able to clearly articulate release scope, risks, timelines, and impacts to technical and non-technical stakeholders.
What Gives You an Edge:
Salesforce certifications such as
Platform Developer I
,
Platform App Builder
, or
Advanced Administrator
.
Experience with
Salesforce CPQ
,
CRMA
, and key GTM/finance integrations (e.g., CLM, billing, marketing automation, sales engagement tools).
Experience working in
global, distributed teams
, including support for off-hours release windows when needed.
Familiarity with
test automation and quality practices
for Salesforce (e.g., regression packs, smoke tests tied into release pipelines).
Prior experience in
Business Systems / Enterprise Applications
supporting Sales, Finance, or Customer Success organizations.
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Privacy Statement
Confluent is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. By proceeding with this application, you understand that Confluent will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available
here
.
