Job Description:
Experience: 10+ Years
Location: Mumbai, Bangalore
Key Responsibilities (non-technical) –
Knowledge and expertise to serve as the primary research advisor and client-facing expert.
This role requires strong leadership in client engagements, the ability to scope and design complex studies and deep expertise in both governance and execution of research.
Act as a trusted partner to clients, guiding them through research design, methodology and insights generation to ensure impactful outcomes
Proven track record of leading client engagements and delivering strategic research insights.
Strong expertise in research governance, methodology selection and study design.
Exceptional communication skills with the ability to influence senior stakeholders
Experience mentoring teams and fostering a culture of excellence in research delivery.
Key Responsibilities – Technical:
Lead client calls and discussions as the research expert, providing strategic advisory inputs.
Scope out new studies in collaboration with clients, ensuring alignment with business objectives.
Advise on governance of research including methodology rigor, ethical standards and data integrity.
Shape research design by recommending appropriate approaches, sampling methods and analytical frameworks.
Build trusted client relationships through proactive communication, thought leadership and consultative guidance.
Translate complex research findings into actionable insights and strategic recommendations for senior stakeholders.
Anticipate client needs and proactively suggest innovative research solutions.
Oversee survey design and research frameworks ensuring methodological soundness and relevance.
Guide teams on advanced analytical techniques (correlational, experimental, log analysis, etc.).
Ensure research outputs are trustworthy, data-backed and actionable for client decision-making.
Champion storytelling in reporting, ensuring insights are communicated with clarity and impact.
Mentor and coach junior researchers to elevate team capabilities and maintain high-quality standards.
Drive innovation in research methods by staying abreast of industry trends and best practices.
Establish domain context relevance so that reports and insights resonate with client business challenges.
Location:
DGS India - Mumbai - Thane Ashar IT Park
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
