Summary
Professional Services at Guidewire partners with P&C insurers worldwide to design, implement, and optimize mission-critical solutions on the Guidewire platform, with a strong focus on cloud and AI-enabled delivery. As part of this team, you’ll join a diverse, collaborative group that is redefining how services are executed to reduce implementation effort and time while accelerating customer value realization. We work in empowered, global teams that value curiosity, transparency, and continuous improvement.
In this role, you will lead QA functional testing for complex Guidewire implementations, ensuring our solutions are delivered with high quality, reliability, and business fit. You’ll own the end-to-end QA lifecycle from requirements analysis to go-live, designing robust test approaches and collaborating closely with customers, consultants, and product teams. You’ll help Professional Services achieve its priorities around AI-powered, highly efficient implementations by embedding quality and automation practices that cut effort, shorten timelines, and drive measurable customer success.
Job Description
What you’ll do
Lead QA for Guidewire or P&C insurance implementation projects, from requirement analysis and test strategy through execution and sign-off, ensuring scope, timelines, and quality targets are met.
Design, write, and maintain high-quality manual test cases and test scenarios that align to business requirements, configuration, and integration flows for core P&C processes (for example, policy, billing, claims).
Collaborate closely with Functional and Technical Consultants, developers, and customer stakeholders to clarify requirements, identify test coverage gaps, and proactively manage risks and defects using tools such as Jira.
Execute functional, integration, regression, and UAT support testing; analyze results; and drive clear, data-based recommendations for
go/no-go
decisions on releases and production deployments.
Advocate for testing best practices and QA standards within Professional Services, helping to industrialize repeatable, efficient testing approaches that support the organization’s goals of reducing implementation effort by 50% and time by 30%.
Mentor and guide junior QA team members, providing review, coaching, and knowledge sharing across global project teams.
Partner with teams to leverage AI, automation, and reusable assets in testing (for example, AI-assisted test design or defect analysis) to increase productivity and consistency, in line with Guidewire’s Professional Services VPMOM and broader AI strategy.
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
What you’ll bring
Required
Minimum 5+ years of experience in QA functional testing, including end-to-end ownership of test planning, design, execution, and reporting for enterprise applications.
Hands-on experience testing Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter, or related products) or similar P&C insurance domain systems.
Strong skills in designing and writing clear, maintainable manual test cases and test scripts based on business and functional requirements.
Experience using defect and test management tools such as Jira, with the ability to triage, prioritize, and communicate defects effectively to technical and business stakeholders.
Proven ability to work independently within a global project team, manage priorities in a dynamic environment, and meet project deadlines without sacrificing quality.
Excellent analytical and communication skills, with the confidence to articulate quality risks and defend testing recommendations while remaining open to feedback and collaboration.
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
Preferred
Experience on Guidewire cloud implementations or large-scale cloud-based enterprise transformations.
Background working in or with Professional Services or consulting environments, including direct customer-facing experience on implementation or migration programs.
Exposure to test automation approaches or tools (even if the role is primarily functional/manual) and an interest in leveraging automation and AI to reduce testing effort over time, in support of Professional Services’ efficiency and quality goals.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.
Your Impact
We believe in clarity and setting you up for success. In your first six months, you will take ownership of QA for one or more Guidewire implementation projects, building a deep understanding of customer business processes, defining the test strategy, and delivering well-structured test cases and execution plans that keep quality central to every release. You will be measured on outcomes such as defect leakage, test coverage, adherence to timelines, and your contribution to reducing rework and implementation effort—all of which directly support Professional Services’ goals to revolutionize services execution, scale revenue, and deploy AI-powered capabilities across projects.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
